Job Description Dinner Lab is a membership-based dinner club that provides a platform for up-and-coming chefs to create their ideal menu for one evening. We have two dinners a week—each with a different chef, menu, and location. We remove the trappings of the traditional restaurant and strip back the dining experience to its most raw and essential form through three key ingredients: great people, unique food, and unconventional venues. We are all about connecting diners with local chefs, companies we admire, and places we love to create a community that shares the common bond of food and drink.
Our organization is expanding quickly; we are actively searching for team members who will grow with us and continue to provide unique dining experiences for our guests. 

Market Manager

Dinner Lab is looking for a Market Manager in New Orleans to plan and execute dinners, engage with the local market, and drive event and membership sales. This person will work closely with the local Chef de Cuisine, as well as our corporate Membership Relations and Culinary teams to manage all event operations and member engagement in the Dinner Lab New Orleans market. 
We want someone who is willing to throw themselves into the mix and get their hands dirty, to ensure each day is better than the previous. Multi-tasking is a MUST. There are a million moving parts which need to be juggled—with professionalism, excitement, and passion—in order to achieve the best results for our members, our staff, and our company. You’ll need to be quick-learning, quick on your feet, and an impeccable problem solver. 
Dinner Lab is a fast moving, ambitious start up, that requires hard work and dedication. We sell an experience that only happens once, and you need to be able to deal with an ever-changing catalog of chefs from all over the country, foodies who have an incredibly high bar for new experiences and cuisines, and a management team that is crazy about improving our guest experience every day. 

Key Responsibilities

Event Operations

• Work closely with the corporate Culinary team to manage the New Orleans event calendar.
• Manage a team of local part-time staffers to find and secure unique, interesting locations for events (on a tight budget). 
• Cultivate and maintain positive relationships with location owners/managers, including clear and open communication regarding our events.Hire, train, and manage a part-time staff of servers and bartenders
• .Manage all day-of event operations: rental equipment deliveries, efficient set-up and break-down of event space, task delegation to part-time staff, etc.

Service

• Make sure each guest receives a unique, memorable experience: efficient service, excellent food, and warm interactions with all Dinner Lab staff.
• Review and analyze each event’s feedback, and create action items for yourself and your staff to drive improvement.Work closely with Chef de Cuisine and Guest Chef to educate part-time staff and members about the menu and provide impeccable service to all guests (pacing, dietary restrictions, etc.)

Member relations

• Work closely with our Media and Member Relations teams to meet short and long-term sales goals.
• Research local market trends to create unique, effective strategies that will drive membership and event sales in New Orleans--you know what New Orleanians want, and you know how to make them realize how much they’ll love Dinner Lab.
• Analyze data from weekly dashboards to drive your local sales and marketing strategy.
• Cultivate and maintain strong positive relationships with local media, food bloggers, restaurants, baristas, bartenders, cheese mongers, butchers, etc.You’re our brand ambassador for New Orleans--get them to love Dinner Lab as much as our members do (and as much as you will). 

Skills and Experience

Professional experience

• At least 2 years of professional sales and marketing experience (highly preferred)
• At least 2 years of event planning/execution/coordination experience (preferred)
• At least 2 years of restaurant experience—hostess, manager, prep cook, server, bartender, etc. (preferred)

Skills

• Impeccable oral and written communication skills: whether it’s over email, phone calls, in-person meetings, text messages, or smoke signals, you talk and people listen. 
• Exceptional ability to build relationships and work well with a variety of individuals. You are a great networker, and enjoy meeting new people - you like talking to strangers, and they love talking to you.
• Proven ability to independently manage multiple projects and tasks at once, and effectively prioritize in a fast-paced work environment to meet tight deadlines.
• Must be comfortable with ambiguity, and able to work well without close supervision.
• Flexibility and ability to quickly adapt to new information.
• Demonstrated ability to analyze data to drive creative, effective strategies.
• Ability to proactively anticipate and solve problems. You ran out of ice? A server didn’t show up? Broken equipment? No problem, you resolve the issue on the spot (and probably already saw it coming).
• Strong organization skills with fastidious attention to detail. Your calendar freaks most people out, but you could tell us tomorrow’s schedule with your eyes closed.
• Proficient in Microsoft Excel.
• Sense of humor :-)
• Passion for food and booze.

Compensation this position is How to apply Deadlineno deadline