Job Description Frog Hollow Farm Café Manager
The Frog Hollow Farm Café is an extension of Frog Hollow Farm in Brentwood California.  The café manager will be responsible for bringing the farm experience to urban customers. You will lead the Farm to Table team and work closely with the culinary staff, the farmers, and the administrative office to bring sustainable success to the business. 

Frog Hollow Farm Values: We value sustainable methods of growing and produce organic fruits and vegetables that taste great. We rely on the expertise and friendliness of cafe staff to educate and communicate the efforts behind our products.

Mission Statement: Frog Hollow Farm to Table Cafe is the face of Frog Hollow Farm; our premier example on the National Food Scene of who we are and what we produce. Therefore the mission of FHF Café Team is to provide a friendly, knowledgeable, gracious face of Frog Hollow Farm to the world.

Vision: Our vision is to create an environment that promotes eating seasonally as well as providing an educational experience around sustainability and how FHF lives by those principals.

Responsibilities:

• Provide leadership to staff to insure highest quality and drive profitability of overall retail business.

• Work as a team member with both farm and Café staff to carry out vision for Frog Hollow Farm Café.

• Provide accurate reports, including daily sales, waste, and staff schedules to Frog Hollow Farm administrative staff.

• Visual merchandising and point of sale signage for fresh and shelf stable products, menu items, etc.

• Develop daily sales goals and employee incentives for reaching goals.

• Work with staff to increase sales, monitor expenses and train staff.

• Educate café staff and customers about Frog Hollow Farm products, values and history. Act as an ambassador of Frog Hollow Farm by upholding FHF values.

• Work with Frog Hollow Farm culinary staff and food consultants to execute and promote seasonal farm to table menu items.

• Maintain cleanliness of both kitchen and sales area and ensure the appearance of the shop reflects and supports the Frog Hollow Farm image at all times.

• Manage shift leader(s) and provide coaching to these individuals when appropriate.

• Communicate regularly with FHF marketing staff to develop strategies and plans to cross market all FHF products through all channels including mail order, CSA and farmers markets.

• Maintain good relationships with purveyors and order necessary supplies and goods for café on a weekly basis.

• Always behave in a way that is conducive to a high level of Frog Hollow Farm customer care and satisfaction and strong team work within the shop.

 SKILLS & PERSON SPECIFICATION: 

• Highly motivated, outgoing individual with excellent interpersonal relationship skills.
• Proven leadership ability and track record.
• Experience working in a farm to table operation or strong interest in working with farm to table process.
• Previous food service/culinary experience. Previous line management skills desireable.
• Previous customer care experience desireable.
• Previous retail management experience including staffing, employee training, inventory, display, in-store promotions, etc.
• HACCP standard Food Safety qualification essential.
• Proficient with MS Office, Excel.
• An interest in farming and sustainability is desirable.
• Be enthusiastic in creating a friendly environment for the general public, tenants and building users.

Compensation:

• Salaried, full time employment, employee meal benefit, employee discount.  

Compensation this position is : salaried How to apply DeadlineDecember 13, 2014