Job Description About The Whole Cart:

The Whole Cart is a fleet of mobile kitchens on wheels that serves food made from scratch using fresh, local, all-natural ingredients. We currently operate our services in the South Bay and our commissary facilities are located in San Francisco (kitchen) and Hayward (trucks and storage).

JOB SUMMARY:

The Truck Manager will be responsible for all aspects of daily truck food service operations. Responsibilities include production planning and execution, quality and safety controls, day-to-day operations, budgeting, cost controls, purchasing, inventory, hiring and management of staff.

These operations will likely occur over a broad geographic area, and as a result will require some travel between locations and communication with onsite staff to ensure tasks are being performed adequately.

JOB RESPONSIBILITIES: 

Kitchen Operations:

• Participates in the design of and executes an innovative menu with an emphasis on fresh, organic and locally grown ingredients.
• Coordinates, directs and participates in the preparation of food.  Works to ensure consistency in quality, portions and presentation, in a timely manner.
• Leads by example in working with staff to accommodate changes, shifting priorities with seamless coordination and professionalism.
• Maintains sanitation and safety standards at all times in work areas and during food handling, production, and storage (including food labeling) in accordance to applicable sanitation and safety regulations; ensures culinary/kitchen staff always follow these procedures.
• Achieves budget expectations through active revenue enhancement and cost control; maintains accurate accounting of expenses, ingredient use and outages/waste.
• Develops and maintains relationships with selected local farms/ranches and supply vendors to discover creative new food/service options, market trends/best practices, and to receive competitive pricing.
• Maintains daily food procurement and preparation via inventory tracking and incoming orders in conjunction with production plans / menus and recipes using a selected system (TBD)

Staff Management:

• Trains, develops and motivates kitchen staff/truck staff to build a talented, energized and cohesive team, and conducts weekly meetings with them.
• In collaboration with management, is responsible for hiring onboarding, providing performance feedback (performance reviews), and disciplining/terminating employees as needed.
• Ensures that uniforms and personal appearances are clean and professional.
• Encourages a guest-centric attitude and leads by example.
• Schedules staff in conjunction with management’s predetermined budget and fluctuating volume.

Client and Community Relations:

• Seeks the highest level of guest satisfaction / experience by soliciting feedback from corporate clients and the food truck community; observes food, presentation, and flow, interacting with guests, when appropriate.
• Makes every effort possible to provide special guest/corporate clients with requests; encourages back and front staff to maintain the guest-centric attitude.
• Creates signature dishes and promotes culinary concepts by sharing detailed recipe information for client and public relation purposes.

JOB QUALIFICATIONS

KITCHEN MANAGEMENT:

• Thorough knowledge of all cooking techniques.
• Strong working knowledge of professional cooking terminology, techniques and meal preparation procedures (e.g.: portion control, menu development, scheduling, budgets).
• Knowledge of special diets, especially vegetarian and vegan.
• Knowledge of commercial kitchen operations, equipment use and work flow.
• Knowledge and ability to train and enforce food sanitation and safety requirements and policies.
• Keen ability to work quickly/efficiently, coordinating and leading all cooking and preparation efforts to produce exemplary products in a timely manner.
• Ability to anticipate and solve practical problems, and deal with a variety of challenging variables in a fast pace environment with focus, leadership and a calm demeanor.
• Possesses good judgment and attitude, with an excellent work ethic.
• Ability to act with patience, tact and courtesy in dealing with staff, management, vendors, and guests at all times.

LANGUAGE and COMMUNICATION:

• Possesses strong interpersonal skills applicable for teaching, coaching, encouraging, negotiating, clarifying and collaborating.
• Speaks, reads, writes, and understands English, the primary language used in the workplace; ability to speak Spanish, a plus.
• Able to present / represent oneself and the business to guests, the community and the media in an engaging and professional manner.

COMPUTER, TECHNICAL / MATHEMATICAL:

• Possesses intermediate computer skills in Microsoft Excel, Word, Outlook and restaurant POS systems; Micros or Aloha experience preferred.
• Has a strong command of math to calculate / estimate inventory, purchasing, recipe ingredient adjustments, staffing hours, etc.

Education and Experience:

• Minimum of 2 years as a Manager or Sous Chef in a full-service restaurant, catering, food truck or similar.
• Experience in successfully managing, motivating and developing a culinary / kitchen team.
• Experience in developing innovative, creative dishes / menus using local, organic, fresh ingredients.
• Must possess or be able to obtain a California Food Handler’s Card before starting employment.  Servesafe certification preferred.
• Must possess a current California Drivers License

PHYSICAL DEMANDS: 

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 40 pounds without assistance.
• Talk or hear during face-to-face communications in a noisy commercial kitchen work area.
• Utilize specific vision abilities for viewing work related processes and materials handling.
• Stand for prolonged periods using hot stove/oven, cooking utensils including sharp knives and industrial kitchen equipment.
• Stand, serve or work in a mobile food truck environment.
• Work long hours as needed.

Compensation this position is : salaried How to apply Deadlineno deadline