Assistant General Manager American Provisions
- Date Posted January 02, 2018
- Location Boston, MA
- Category Business / Culinary
- Job Type Full-Time
Being Assistant General Manager at American Provisions means setting the tone for the experience of both the customer and the employees. This person will model what customer service looks like, and will help drive the mood and culture for the whole space. Managers are visible on the floor, and have relationships with customers, vendors and delivery drivers alike. This person will also be responsible for any administrative duties related to buying, correspondence, etc.
This person will be able to both work with and supervise a team. We want someone who is proficient and efficient at every task s/he is asking the staff to perform. We also, however, expect this person to see the bigger picture, and to operate behind the scenes as well.
The Asst. General Manager is responsible for helping to train staff, to work with everyone to learn the AP way and to encourage individual interests and learning styles.
We want badass, creative, thoughtful human beings to work for us, and when they work for us, we want them to grow with us. We want to collect amazing people and the only way to do that is by allowing them to learn, develop and grow once they are here. This takes encouragement and the supportive challenging of this Manager, in conjunction with the General Manager. Our ideal candidate will be able to address any disciplinary issues in a straightforward respectful manner and operate transparently w/ clear expectation, reporting directly to the GM with any business or staffing concerns/reflections.
The Asst. General Manager will report directly to our General Manager. They will meet weekly to review staff, cost of goods, and general shop updates. This relationship will help to drive and maintain the awesome culture of creativity and dedicated work we rock here at AP!
-Set the highest standards for customer service, and help to supervise staff in doing the same
-Supervise and delegate shift tasks to other American Provisions team members
-Have an understanding of the weekly budget and work within that allotted budget
-Store Opening and Closing Procedures
-Make weekly product orders
-Be an active learner and teacher regarding beer, wine and specialty products
-Create and maintain relationships with the vendors with which you are responsible for buying
-Provide any relevant product related training to staff including training materials
-Understand the culture and mission of American Provisions and always act in its best interest
- Provide consistently gracious, efficient and fantastic customer service
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
-Organized and detail oriented
-Passionate about food & beverage
-Demonstrated ability to stay calm under pressure
-Excellent communication skills
-Trustworthy and team oriented
-Sense of humor
This is a full-time position, with salary commensurate on experience. Benefits will be offered, and will be reviewed during the interview process.Compensation this position is PAID: salaried, varies DOE, $40,000.00 - $50,000.00 Work visa This employer is willing to sponsor a work visa for international applicants How to apply