Operations Manager Three River Farmers Alliance
- Date Posted April 17, 2018
- Location Seacoast Region, NH
- Category Agriculture / Business
- Job type Full-Time
Three River Farmers Alliance is seeking a highly motivated individual to play a key role in our rapidly growing local food distribution business. Our ideal candidate for this full-time position is an organized, independent, creative thinker with a passion for improving local food systems.
Responsibilities Include:
Logistics
- Coordinate and execute all logistical aspects of a local food distribution system; Manage over
20 local producers and 150 customers with an online database and weekly delivery system - Collaborate with growers and producers to fill orders and identify production gaps
- Train and manage drivers and sales support staff
- Create and implement efficient storage, packing, and delivery systems
- Manage weekly delivery schedule; Assign drivers, vehicles, and delivery routes
Sales & Marketing
- Lead all sales work; Create and implement sales plans and track sales process
- Cold-call potential new accounts; Work with new and existing accounts to increase sales
- Solicit and establish CSA drop off points; Manage a 100+ member CSA program
- Organize and conduct meetings and events with owner operators and stakeholders
- Develop and distribute branded messaging and marketing materials
Customer Service
- Collect weekly customer orders; reminder calls and customer check-ins
- Respond to customer inquiries regarding invoices and billing; provide technical assistance
- Use producers’ seasonal production plans to establish standing orders with customers
- Build weekly CSA shares; place orders and distribute regular CSA communications
Admin
- Review financial data with owner operators to determine strategies for growth, identify
efficiencies, and create sales plans/budget forecasts - Manage accounts receivables; work with bookkeeper; make weekly bank deposits
- Provide new producers with paperwork regarding SOPs & food safety
Qualifications
- Experience in local food, agriculture, or food systems work
- Sales experience
- Excellent communication and organizational skills
- Strong computer/technology skills
- Ability to work independently; Flexibility and a talent for problem solving
Special Requirements
This job requires driving a box truck, and the ability to lift fifty pounds. Additional driving is required on non-delivery days for new client contact and sales meetings.
Compensation: This is a salaried full-time position. Salary is based on experience.
Compensation this position is : salaried Application instructions