Company description Red Velvet NYC makes baking fun, easy and convenient with gourmet DIY Baking Kits. Established at the end of 2015 by two sisters passionate about baking, we're a food tech startup that's disrupting the home baking market, and growing over 100% annually. We love helping our clients bake, and experience the joy of baking with people they love the most. You should love food or baking too! Our kits are currently sold direct-to-consumer online, as well as in retail and e-tail stores as shelf-stable kits. Job description

Red Velvet NYC is looking for an enthusiastic, organized, hyper-detailed, energetic Operations Manager to oversee all aspects of daily production and lead a team of 4+ people. This person will work closely with and report directly to the Owner. Our ideal candidate should have experience working in a fast-paced environment, be able to think critically on their feet, use superior judgment and decision-making skills, and possesses the flexibility, professionalism and organization to handle anything that comes their way!

Responsibilities include: 
-Overseeing production, prep, packing of baking kits in a timely manner
-Managing shipments daily, including managing a high-volume monthly subscription shipment
-Planning and meeting daily production goals
-Ordering and maintaining inventory of ingredients, production supplies, and dry and perishable goods
-Managing a clean and high-standard facility
-Directing, delegating and leading a team of 4+ production staff
-Demonstrating excellent communication skills and customer service
-Training new/existing employees
-Able to comfortably use Mac computers for order fulfillment, labeling, ordering, emailing, and much more

 

DESIRED REQUIREMENTS: 
- Hyper organized and extremely detail oriented
- Excellent communication skills, via email, phone, and text 
- Proficient with Google Docs, Outlook, Excel, Word, Powerpoint, Shopify, ShipStation, and other programs and dashboards
- Capable of managing projects independently and on-time 
- Candidate must be willing and able to do physical labor, as this position entails working on your feet, and lifting and moving heavy objects (40+ lbs)
-Access to a car and valid drivers license
 

Experience: 5+ years Food, Manufacturing or Kitchen experience including Team Management. Experience with NYS Health Inspections necessary.

Education: Bachelors Degree or equivalent experience

Certificates: Food Handlers Certificate, optional HACCP certified, valid driver’s license and clean driving record

Schedule: Flexibility to work as business dictates including weekends and nights

Salary:  This is a full-time position, paid twice monthly.  Salary is commensurate with experience. 

Compensation this position is : salaried Application instructions Deadlineno deadline