Sales & Customer Service Coordinator FATTY SUNDAYS
- Date Posted August 21, 2019
- Location Brooklyn, NY
- Category Business / Culinary
- Job type Full-Time
- Coordinate, manage and schedule all daily shipments via online shipping system
- Facilitate sending out product samples, as needed
- Work with Production Manager and Production Supervisor on scheduling orders and shipments
- Work with team to coordinate and manage all details (from start to finish) on custom orders
Customer Service:
- Answer all customer service requests and inquiries in a timely and friendly fashion
- Assist customers in placing orders via phone or online
- Work directly with, and assist, clients through entire custom ordering process
Administrative Tasks:
- Manage, maintain and organize multiple email accounts daily effectively and efficiently
- Build, manage and maintain extensive customer databases
Sales Support:
- Create, process and manage all invoices
- Develop and maintain positive working relationships with all customers and wholesale accounts, new and existing
- Email and communicate with leads, new and existing