Event & Catering Coordinator The Cheese School of San Francisco
- Date Posted August 31, 2019
- Location San Francisco, CA
- Category Education / Production
- Job type Full-Time
The Cheese School is a 7-year old San Francisco institution! We offer private dining, cheese tasting classes, team-building events, and off-site catering. We have opened a Cafe and Cheese Counter in Ghirardelli Square and are now hiring for an event and catering coordinator!
We are a super collaborative team with years of experience in restaurant and cheese counter management and are looking for a creative team player to come and join us! We teach with passion, not pretension and our motto is ‘eating is learning’ - we want to inspire all of our customers to be adventurous and try new things in the cheese world! In addition, we want to create a supportive environment where everyone can learn to be their best, and develop skills they might not have known they had. We are big on training and internal promotion, and love developing people’s talents!
Job descriptionEvent Responsibilities:
- Coordinates event details with client once booked executing client vision
- Ensures event scope is within our capacities and capabilities
- Offers upsell opportunities to client
- Onsite point of contact for most private events
- Post-event follow up, shares feedback with team
- Communicates event info to event team via BEOs, weekly internal emails, enters all event information into our systems
- Ensures payment is collected
- Ensures TCS standards of quality and service
- Communicates staffing needs to general manager
- Works with clients and staff to improve process, systems, and satisfaction
Venue Responsibilities:
- Updates SOPs for the operations of the event space
- Ensures event space is always clean, presentable, and exceeds expectations
- Inventory/ordering of event and catering goods
Catering Role:
- Works with chef to create new platter options: breakfast, fruit, sandwich, salad, and soup
- Documents platter order information into our event management system, calendars, and other internal systems
- Works with platter lead to continually improve platter production
- Answers client questions and sends confirmation to client
- Takes on large or unique platter inquiries/sales
- Continues to liaise with the catering kitchen staff about platter abilities and bandwidth
Other Duties:
- Shares in general office maintenance including tidying, checking mail, ordering supplies, calendar maintenance, and expense reporting
- Sends thank you and anniversary notes to ‘big spending’ clients
- Works with sales manager on networking, reaching out to past clients, new opportunities
- Creating and sending gift cards when ordered
- Creating and shipping gift packages when ordered
- Social media: generating photos and other content for posting and blogging
Compensation and Benefits:
40 hours p/week. Hourly pay DOE
Sick leave according to SF law
After 90 days:
50% health insurance covered by employer
Cell phone stipend
Discounted wines and classes
After 1 year:
401(k) matched by employer and bonus plan
And a kick-ass team from Day 1!
The Cheese School is an equal opportunities employer.