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This job expired on November 03, 2019

Client Account Representative Gourmet Gorilla

  • Date Posted September 04, 2019
  • Location Chicago, IL
  • Category Business
  • Job type Full-Time
Company description Gourmet Gorilla provides local and sustainable school meals and healthier eating options to schools throughout Northern Illinois and Wisconsin.  We are committed to working with community partners to provide solid nutrition for all children in order to help them learn and grow. Collaborating within regional food systems around the Midwest food shed, Gourmet Gorilla works with food hubs, rural farmers, dietitians, talented chefs, and organic food manufacturers. We provide quality ingredients as well as connections and partnerships to educational resources on healthy food curriculum, the value of fresh healthy and sustainable food, garden projects, and ecological awareness. Job description

Gourmet Gorilla is looking for a Client Account Representative to join our customer support team.  This position will be very dynamic and requires collaboration with every department in the company.

A successful candidate is one who is driven by our the mission to bring healthier and more sustainable meal options to children.  You should have a willingness to be part of a team, and an innate empathy with a keen interest in educating or being educated while building community in and around the organization. Someone who constantly strives for greatness through problem solving and innovation and can manage daily challenges with energy, balance and perseverance.


General Responsibilities:

  • Ability to assist customers with menu or ordering information
  • Serving as a dedicated liaison between schools and Gourmet Gorilla 
  • Provide updates and help troubleshoot meal deliveries
  • Administrating order system
  • Organizing and formatting seasonal menus
  • Creating weekly communications to schools and parents
  • Assist with developing marketing campaigns
  • Supporting sales initiatives and incoming leads
  • Helping launch new products from a sales and marketing perspective


  • Extremely organized multi-tasker with attention to detail
  • Personable and ability to empathize, flexible to change
  • Works well in a high-paced environment
  • Ability to stay positive through busy periods of the day and supporting demanding clients
  • Ability to work early hours, Monday through Friday
  • Strong writing skills
  • Internal sales experience preferred
  • Experience using Adobe Illustrator, Fireworks, Photoshop, Excel, Microsoft Word  
  • Interest in start-up business with rapid growth
  • Flexible to change


  • DOE
  • 40-50 Hours a week
Compensation this position is : salaried, less than 50k Application instructions
This job expired on November 03, 2019
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