Weavers Way is a cooperative food market open to the public. Because of the dedication of our members and neighbors throughout the years, Jules Timerman’s tiny buying club has gone far beyond what he imagined back in the summer of ’73. The International Co-op Principles are the basis of our value system, and we strive to apply them at all levels — from working toward a better Earth to making a shopper happy with a friendly smile.

Our mission as a co-op is to provide high-quality, fairly priced foods and a broader understanding of their importance to our members and community. We have an ongoing commitment to serve and forge a bond between local sustainable food producers and the co-op community.

Weavers Way Co-op Job Description

Position: Produce Manager Reports to: Store Manager

Status: Full-time, salaried Level : VI

To select, price and display fresh produce and to supervise staff to meet established objectives for sales, margin, and customer service.

RESPONSIBILITIES  

• Purchase produce following guidelines of marketing plan, (e.g., priority for local, organic)
• Negotiate with suppliers for favorable prices, terms, quality, and delivery
• Evaluate suppliers and investigate new sources
• Research new product, development, and selection
• Evaluate turnover and adjust assortment accordingly
• Receive produce deliveries and/or oversee receiving, following established receiving procedures
• Review invoices for pricing and discount accuracy; request and track receipt of credits from suppliers
• Ensure accurate, up-to-date PLU's
• Enter new products and price changes promptly and accurately into scanning system

Merchandising

• Order produce and maintain inventory control to minimize out-of-stocks and overstocks and maximize sales and turnover
• Plan attractive produce displays, using color and texture to enhance
• Ensure displays are replenished, rotated, culled several times daily
• Set quality standards for culling; trim, wash, bundle produce as needed
• Manage back stock and storage areas to ensure freshness and proper rotation
• Price produce to achieve margin and sales goals, calculating prices by balancing margin, turnover, and value to shoppers
• Select items for specials; mark down items as needed to reduce losses
• Assist customers with produce questions and special orders
• Provide product information (including source and use of the product) for customers and staff at the point of sale and/or in The Basket Bulletin or The Shuttle
• Provide clear, attractive, consistent signage in coordination with the Marketing Coordinator
• Set preparation and stock priorities for produce staff
• Coordinate storage of items to be returned to suppliers
• Ensure proper disposal of non-sellable product
• Cooperate with other staff in the development of store-wide promotions
• Participate in periodic inventory counts
• Visit other stores for price comparisons, product and merchandising ideas; check periodic price surveys of competitors.

Plant and Equipment/Safety

• Maintain produce display, prep and storage areas in clean, orderly condition, meeting Health Department standards
• Ensure all work and retail areas meet established safety standards
• Maintain department equipment in working order; correct or report problems to the Repair and Maintenance Coordinator
• Research and recommend equipment repair or replacement

Customer Service

• Treat people fairly, courteously, and with respect so that they are given a reason to return
• Offer samples and suggestions for purchase and nutrition information to customers
• Report customer suggestions, comments and complaints to appropriate management
• Help customers find items in the store
• Accurately and completely record special orders and ensure the forms are delivered for processing

• Hire qualified applicants, following established policy
• Ensure on-the-job training for department staff
• Develop performance standards and manage department staff accordingly
• Conduct performance evaluations of department staff and participate in evaluations of other staff
• Ensure that all department workers have up-to-date job descriptions and periodic reviews
• Take and document disciplinary action as needed following established policy
• Schedule hours for Produce Department within budget allocation
• Hold Produce Department meetings at least quarterly 
• Create and maintain a safe working environment for Produce staff in coordination with  the Safety Committee

• Develop and administer a departmental budget with assistance from the Finance Manager
• Attain sales and margin goals for the department
• Report in writing compliance or non-compliance (with explanation and suggested corrective action) within one week after receiving quarterly reports
• Submit performance evaluations on Management Team members

• Attend management or other meetings if scheduled and as directed
• Ensure, in coordination with the Store Manager, that all areas meet lawful standards for food handling safety
• Be actively involved in at least one Weavers Way board committee as a staff representative (e.g., Merchandising)
• Perform other tasks as assigned by the General Manager

QUALIFICATIONS

• Commitment to the mission and goals of Weavers Way Co-operative Association
• Commitment to superior customer service
• Exhibited ability to work well in a team setting
• Ability to manage and control inventory
• Ability to supervise staff -- including hiring, training, evaluating, and directing
• Proven understanding of and ability to uphold personnel and operational policies and procedures
• Strong two-way verbal and written communications skills
• Attention to detail and good organizational skills
• Demonstrated ability to multi-task and remain calm under stress
• Demonstrated ability to work independently and exercise independent judgment
• Exhibited ability to follow through on commitments
• Ability to develop and manage a departmental budget
• Proven math skills
• Ability to lift up to 50 pounds, use stairs, and be on feet for long periods
• Computer literate
• Be or become upon hiring a member in good standing of Weavers Way Co-op