About Cedar Circle Farm and Education Center

Cedar Circle Farm and Education Center is a certified organic vegetable and berry farm with a farmstand and education center. We have retail greenhouses, a farm kitchen, a coffee shop, and a unique CSA program. 

We are a farm with a social mission. We engage the community to develop and share practices that promote regenerative agriculture, good health, and a resource-rich environment.

Our organization has a deep commitment to developing regenerative agriculture practices for our annual vegetable and flower production farm and to educating consumers about the need to support farms that are committed to growing food in a manner that improves and nourishes the soil. We believe regenerative agriculture has great potential to help mitigate climate change by drawing carbon down from the atmosphere into the soil.  Raising awareness about the importance of supporting regenerative practices in order to deal with climate crisis is at the core of the Sales Manager’s responsibilities.

We're looking for an energetic and enthusiastic person to lead our retail team on this beautiful organic farm in the Upper Valley region of Vermont!

Major Responsibilities: 

The Retail Manager leads the retail team in the daily operations of the Farmstand and Farmers Markets, creating a positive, educational environment for the staff and customers alike. In this new climate of retail, our manager will need to be dynamic and flexible with our operations. We are currently developing online order options so that we can offer our dedicated community alternative methods of shopping with Cedar Circle. Our retail manager will work closely with our marketing and communications manager and all other department managers to ensure these orders are filled in a timely manner.

In the Farmstand, our manager works to ensure that customers have the best possible experience. This involves: training staff in excellent, positive customer service skills, merchandising, and ensuring that signage is present and accurate. It is also the responsibility of the Retail Manager to oversee the tracking of inventories and ordering of bought-in products for resale in the farmstand, to troubleshoot technical issues (for instance with the credit card machine or POS), manage the point of sale system and to schedule (said this above) retail staff. The manager is also in charge of sales and staff at the Norwich and Lebanon farmers markets

The Retail Manager works closely with the vegetable production managers, greenhouse manager, and kitchen manager to make sure that products are beautifully displayed, inventory is accurate, and staff is educated about products.

The Retail Manager is integral to the practical and philosophical representation of all of Cedar Circle Farm’s offerings to our customers. Duties include, but are  not limited to:

• Overseeing the day to day operations of the farmstand and two farmers markets
• Managing all retail staff
• Training retail staff
• Scheduling retail staff 
• Merchandising
• Tracking inventory of bought-in products
• Placing weekly orders for bought-in products for sale in farmstand
• Communicating with marketing staff about marketing needs, promotions, etc.
• Managing POS system 
• Providing accurate signage for all products for sale in farmstand
• Overseeing staff and sales at two farmers markets per week
• Replying to farmstand related customer phone calls/emails, as needed
• Conducting weekly check-ins with assistant farmstand manager, and other managers, as needed 

Desired Skills:

• Strong leadership
• Strong customer service skills
• Strong organizational skills
• Retail knowledge and experience, especially produce
• Merchandising
• Problem solving, troubleshooting, and thinking on your feet
• Money handling 
• Experience training staff

Desired Attributes:

• Friendly, level-headed, able to maintain a calm and professional demeanor even in difficult situations
• Strong communication skills
• Flexible, easy-going, interested in learning
• Proactive
• Able to motivate the team
• Able to delegate tasks and be a leader while promoting an inclusive team atmosphere
• Observant and detail-oriented
• Strong aesthetic sense
• Online retail experience
• Interest in and knowledge of local, organic food & farming
• Interest in talking to customers about food, cooking, farming