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Customer Care and Sales Position South River Miso Company

  • Date Posted October 15, 2020
  • Location Conway, MA
  • Category Business
  • Job type Part-Time
Company description

South River Miso Company is a family owned business that was founded in1979 and employs about 15 people. We are located in the quiet countryside along the South River in western Massachusetts. Currently, we produce ten varieties of certified organic, unpasteurized miso which is a traditional fermented Japanese seasoning made from grains and beans that is full of beneficial probiotics and enzymes. Through online orders we ship miso to individuals throughout the United States. We also ship miso directly to stores and supply several organic food distributors. Visit our website at

Job description

General Requirements:

Open mind, open heart. Positive outlook. Careful attention to detail. Able to perform administrative tasks in an organized, productive manner. Interest in natural foods a plus.

Specific Requirements:

Demonstrated proficiency with Quickbooks, Microsoft Word, and Excel. Ability to become proficient with order processing and to have the capacity to take on other administrative tasks. This position requires the ability to juggle these tasks and to properly prioritize them. This is a seasonal position from approximately September 15 – May 31. The hours of work are 8:00 a.m. to 3:00 p.m. Monday thru Friday. There is a one hour lunch break.

Overview of Specific Tasks:

Begin by processing website orders and generating an invoice from Quickbooks.  As proficiency increases, tasks will include processing credit cards, generating UPS labels, sending e-mail notifications to customers, and account maintenance, including sales calls and accounts receivable. This position will also back up other office positions and the shipping department as needed.


Competitive wage offered along with some benefits such as paid time off (after a successful 90 day trial period), moderate amounts of miso for personal use at no charge and a vegetable share from Natural Roots CSA. Health and dental insurance are not currently offered for this position.

Compensation this position is : hourly, $15-20/hr Application instructions Please click here to sign in and view application details.
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