Operations Manager / Chief of Staff ZEGO LLC
- Date Posted October 26, 2020
- Location San Francisco, CA
- Category Business
- Job type Full-Time
ZEGO is inspiring changes in our food system so it better supports our health and the health of our farms and our planet.
We do this by providing consumers measurably clean, delicious food that is accessible to all people--even those with severe food restrictions--and has traceable testing for toxins like allergens, glyphosate and other pesticides, and heavy metals. And, we encourage and advocate for other brands to follow our lead.
As more consumers see the transparency they could have for the food they buy, their rising demand will reform the market structure for food so it rewards purity and incentifies farmers for using regenerative growing practices that improve the health of our soil, crops, people, and planet.
Job descriptionPosition: General Manager / Chief of Staff
Hours: full time
Salary: depends on experience range, FTE $25-$40/hr
Starting: as soon as possible
Hours: approx. 8am-5pm PT
Location: Remote, US (most of team is Pacific time zone so if in ET, need to be able to shift hours accordingly)
Description: This is a KEY position for ZEGO. Your main responsibilities will be end-to-end operational oversight of company activity, acting as an executive assistant to our CEO, and data and certification management. You need to get sh*t done and make sure everyone else is too! You will work closely with our CEO and have weekly meetings with our team and each team member. This is a great opportunity for fulfilling work with a wonderful team.
Skills: Detail and process oriented while also being able to pull back and see the big picture. Clear written and verbal communication that accommodate a variety of work styles. Able to work with others in a dynamic environment to accomplish work. Comfortable with Excel spreadsheets and ability to learn new information platforms like Amazon Seller Central, Teapplix, WordPress, Woo-Commerce, and etc. Must be able to shepherd multi-faceted projects to completion.
Demonstrated abilities in
- Problem Solving
- Critical Thinking
- Dedication to project completion
- Organization
- Self-learning new platforms and systems
- Tracking and reporting on multiple, simultaneous projects
- Critically evaluating and prioritizing projects and pivoting based on emerging needs and information
Relevant Prior Experience: manufacturing operations, executive assistant, general manager, customer service manager. Experience in growing food brands is helpful but not required.
Equity: position eligible for earning equity as part of compensation package after first year depending on candidate
Responsibilities:
- Product Management:
You will coordinate with and support marketing, production, customer service, and IT to ensure they have what they need to be successful during regular operations, new product launches, and marketing campaigns.
- Project Management:
Support our team members in ensuring they have the tools and information they need to do their work and that they are meeting their deadlines. Develop project timelines, identify milestones, support solution-finding to achieve milestones.
- Operations Management:
Work with the COO on inventory planning, production run planning, etc. Work with warehouse to ensure fulfillments are timely and accurate. Problem-solve when errors occur. Assist in inventory management - work with customer support, operations, and warehouse to ensure product SKUs and inventory are correctly reflected throughout our sales channels.
- Data management:
Organize, update, and store data our team frequently needs like price lists,product details, insurance documents, etc. Ensure all online databases are kept up to date. Track the annual certification of our suppliers and our own certifications to ensure they are up to date and complete any necessary paperwork. Coordinate quality and allergy testing of all ZEGO products. File and upload test results to our website.
- Customer Support Management
Work with our team to ensure customer questions are answered in a friendly and timely manner. Offer support and guidance when needed.
- 7. Assist CEO with projects as needed.
Examples: Preparation for events and shows. Research. Pulling together data for company certification renewals (B Corp, WBENC).
More about ZEGO:
ZEGO has approximately 10 team members and is a certified B Corp and woman-owned business (WBENC). We use a contract manufacturer to produce our products and sell online and in grocery stores in the U.S., Mexico, and Singapore. We are a small company in a period of exciting but controllable growth. Please see our website to learn more about our products and purity www.zegofoods.com and follow us on social media @zegofoods.
Compensation this position is : salaried, 50k-75k Location job can be done remotely Application instructions