Director of Rethink Certified Rethink Food
- Date Posted October 28, 2020
- Location New York City, NY
- Category Nonprofit
- Job type Full-Time
Key Responsibilities:
- Support the Executive Director of Programs in refining the Rethink Certified program model
- Manage a portfolio of Rethink Certified restaurant partners with compassion and creativity
- Seek out opportunities to drive the Rethink mission forward through creative partnerships
- Identify and nurture relationships to leverage for the benefit of restaurant and CBO partners
- Represent Rethink in external meetings and working groups
- Assist in advocacy and policy development related to food service
- Ensure best practices are captured and accessible to all Rethink Certified partners to ensure small, independent restaurants benefit from lessons learned
- Establish and maintain relationships with strategic partners Rethink has identified
- Educate applicants about Rethink Certified and make recommendations regarding selection of new partners
- Support and coordinate with other departments as required (e.g. Government, Philanthropy)
- Lead partner management team through the education and onboarding process to ensure ownership at all levels of execution
- On-site training, if necessary, of management and kitchen staff to minimize food safety and COVID-19 related risks
- Support the Director of Community Engagement in identifying and introducing the CBO(s) who will be paired with partners
- Establish budget guidelines for menu development and staffing to ensure activations meet targets in meal production and jobs supported
- Coordinate with Marketing to establish a communications timeline to maximize exposure; support restaurant in producing high quality assets and support the ED as needed
- Adapt SOPs to be site specific in coordination with partner’s management team
- Ensure food safety plan is in place and adhered to; promptly address and document any potential concerns
- Guide partners through menu planning in coordination with CBO(s), upholding Rethink’s goal of feeding people the food they need and the food they want
- Monitor quality of production in according with Rethink guidelines; assist restaurant team in addressing concerns and incorporating feedback from community into the production process
- Support initial execution stages as partners incorporate meal production into daily operations
- Tailor COVID-19 safety protocols for each partner, including daily check ins, logs, cleaning schedules and staffing plan.
- Serve as primary point of contact for partners and CBOs for daily operations
- Facilitate building of relationships between restaurants and community partners and ensuring the feedback loop is active and production
- Establish and maintain quality assurance procedures and effectively address any concerns
- A keen eye for details and the desire to work with high standards
- At least 3 years of experience in food service
- Experience in relationship management or customer service preferred
- A love of the food service industry and a desire to improve it
- Comfortable working with industry leading talent and personalities
- Effective communication and management skills/ ability to take direction from supervisors and lead a team constructively
- Ability to work in an organized and efficient manner in a high-pressure environment
- Flexibility and ability to problem solve on the fly
- Preferred experience in restaurant operations
- Ability to work independently, proactively, and resourcefully
Benefits:
As a values-driven organization that values the well-being of our team, we’re committed to continually evaluating and improving the employee benefits we provide for our exceptional staff. Starting January 1, 2021, Rethink is able to offer a range of benefits available to all full-time staff that include generous paid-time off, health insurance, and an array and a range of additional voluntary benefits including: dental, vision, retirement plans, commuter benefits, short-term and long-term disability insurance, portable life insurance, critical illness insurance, legal assistance insurance, hospital indemnity insurance, Health Saving Account (HSA), Flexible Spending Account (FSA), and prepaid college funds.
Rethink Food is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.