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Café Attendant Glenstone Museum

  • Date Posted October 21, 2021
  • Location Potomac, MD
  • Category Culinary / Nonprofit
  • Job type Full-Time
Company description

Founded with the mission to seamlessly integrate art, architecture, and landscape in a serene and contemplative environment, Glenstone is an art museum located on nearly 300 acres of rolling hills and unspoiled woodland in Potomac, Maryland. The museum, opened in 2006 and expanded in 2018, offers nearly 60,000 square feet of exhibition space to showcase its collection of more than 1,300 works by more than 200 contemporary artists. Glenstone welcomes the public four days a week and admission is always free.

Glenstone is proud to foster a professional environment in which people can do stimulating and fulfilling work. To work at Glenstone is to be a part of something bigger, something more meaningful, and something truly special. It is a chance to do a job to the highest standard, with the support required to assure excellence. It is an invitation to be engaged, challenged and stimulated, to help fulfill a powerful mission, and to contribute to a noble purpose.

We are incredibly proud of what Glenstone offers to those who create, appreciate, study, and otherwise participate in the world of art, architecture and landscape; and we are equally proud of what Glenstone offers to those who choose to join us in doing so.

Job description
Position Overview 
The Café Attendant at Glenstone provides direct customer service to our visitors in two on-site locations. The Café Attendant prepares the front-of-the-house for service each day, including table, countertop, and barista service. Working in unison with the Café team, the role is expected to exceed expectations and provide meaningful direct engagement with our visitors and staff. 
Café Attendants seat visitors, take orders and requests using a point-of-sale system, make coffee drinks, serve and clear food, and plate dishes such as soups and salads in the kitchen prep area. Café Attendants are sensitive to and accommodate dietary requests, restrictions, preferences, aversions, and allergies with informed choices and alternatives. 
Desired Attributes & Characteristics
We are looking for experienced, articulate, professional servers with strong presentation skills who can engage visitors in a manner consistent with the visitor experience guidelines at Glenstone. The successful candidate will be sensitive and responsive to visitors’ needs. Candidates should be enthusiastic about serving dishes made from locally sourced, sensibly raised ingredients.
In addition, we are looking for someone who can embrace our core value of “Continuous Improvement” through an interest in professional development and a mindset that will strive to surpass our previous best efforts.
Key Responsibilities
  • Be responsive to the Chef and Food & Beverage Manager to optimize customer service, resource management, safety, and sanitation.
  • Work together with the Café team to service multiple on-site locations. 
  • Take orders from visitors and use point-of-sale software and hardware.
  • Wash and maintain dishes, glasses, flatware, as well as work areas, coffee machines, table appointments, linens, and equipment.
  • Keep track of inventory and place orders.
  • Prepare venues for the next service.
  • Enforce HACCP sanitation as well as allergen awareness guidelines. 
  • Perform other related duties as required.
Required Skills & Experience
  • COVID-19 vaccination.
  • Minimum of two years of full-time experience in a full-service café, bakery, coffee shop, or restaurant.
  • Excellent customer service skills.
  • Able to work four days per week (Thursday through Sunday), ten-hour shifts, with start and end times between 7:00 am to 8:00 pm.  
  • Accuracy and speed in handling emergency situations and providing solutions.
  • Maintain excellent personal hygiene.
  • Able to lift to 50 lbs. and work on your feet for an entire shift.
  • Reliable transportation to and from Potomac, MD.
  • A valid driver’s license is needed for insurance purposes, as you will be driving our company golf carts
Preferred Qualifications
  • Competency as a Barista.
  • Allergen awareness and SERV Safe certification.
  • Spanish language skills.
Salary & Benefits
Associates are crucial to achieving the mission at Glenstone. This position pays $18 per hour plus a total benefits package that helps associates manage their health, protect their income, and prepare for their future. To promote collaboration and show appreciation to associates, Glenstone provides a weekly staff lunch, health and wellness reimbursements, and paid volunteer opportunities.
Benefits include medical, dental, and vision insurance; life, long-term and short-term disability and AD&D insurance, a Flexible Spending Account (FSA); a 401(k)-retirement account with a matching contribution; an Employee Assistance Program (EAP); and tuition reimbursement.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Reasonable accommodations will be made to suit the candidate; however, this is a physically demanding position that requires vision, mobility and dexterity and being ambulatory.
Compensation this position is : hourly, $15-20/hr Application instructions Please click here to sign in and view application details.
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