Il Fiorista is a restaurant, bar, café, florist, boutique, and community education space in New York that embraces the manifold uses and beautiful benefits of flowers.

We are looking for an individual who has a passion for the hospitality industry and willingness to learn and grow as a leader. The overview of responsibilities and qualifications are below;

Management Responsibilities

• Report to General Manager of Il Fiorista
• Ability to lead by example, including involvement in regular service to our standards and supporting service where required
• Schedule and conduct service training for hourly team members
• Uphold the standards while leading purposeful steps of service
• Conduct hourly positions' screening interviews and evaluate qualification
• Suggest and implement innovative guest experience opportunities
• Provide feedback and coaching opportunities for the hourly service team members
• Orchestrate service plan for private events and group dining
• Opening and closing managerial responsibilities
• Facilities/Health Department checks
• Floor management - engaging with guests, troubleshooting issues, managing flow of service and management of book and the host team, communicating with the kitchen and dining room team
• Engage with restaurant guests to ensure the highest level of dining experience is provided

Requirments:

• Professionalism
• Respect and awareness of all staff and guests
• Ability to multi-task and be efficient
• Inspired to learn and grow
• Problem solving and adapting abilities
• Ability to communicate and manage a diverse staff

Qualifications:

• Prior lead/management experience
• Knowledge of both food and beverage
• Service focused, hospitality minded