Flagship Culinary Services cafes are fast-paced, welcoming and put collaboration and learning at the forefront. No two days are the same and team enjoys a work/life balance with a set schedule, weekends off and on-the-job-training for continuing your career in the culinary field.

We're committed to bringing passion and customer focus to the business.

Flagship is the premiere vendor contracted to operate and manage the culinary staff, while executing the food service program in partnership with our Client.
The primary objective of this leadership role is to achieve optimal service levels within each of the kitchen operations assigned across the US, leading 4-6 Regional Operations Managers with 2nd tier front-line kitchen managers and their frontline team members to achieve operational excellence in the execution of their duties.
You will execute all corporate initiatives through your team members and ensure the continuance of Flagship’s vales based culture through your actions and achievements in a fast paced and ever changing environment.

• Responsible for achieving company objectives and goals, includes but not limited to, internal and external compliances
• Partner with Human Resources to meet state/federal compliances and adherence to Company policy
• Align with h_ead of o_perations establish a_ _strong working relationship to identify and integrate additional value-added programs that add best practices and develop strong leadership among kitchen leaders
• Identify and bring forward areas of opportunity to increase efficiency and operational production in food concepts/kitchens
• Responsible for ensuring monthly training and compliance needs are completed by deadline
• Provide weekly/monthly reporting metrics to the head of operations in a timely manner
• May serve as Project Manager during kitchen build-outs,_ _partnering with client and internal core support teams to ensure successful opening.
• Responsible for consistently meeting the Company’s Key Performance Indicators [i.e., staffing levels; attrition; safety]
• Work with department heads to create/develop programs and SOP's to establish standards and process flows.
• Ensures that client onsite building/campus security policies are adhered to by all Flagship staff
• Conducts weekly operational meetings with frontline leaders to provide guidance, support and motivation in addressing production concerns.
• Ensure co-employment expectations are well defined and that leaders are operating accordingly
• Ensure client satisfaction by executing deliverables and showing consistent value
• Foster and promote the Flagship brand and values within the client’s culinary culture.
• Ensure all staff needs/concerns are triaged and addressed appropriately and in a timely manner. Escalates matters to head of operations or HR as needed.

Knowledge and Skills

• Ability to stay organized,_ _prioritize and manage a busy schedule
• Ability to work with and support union employees and collaborate with union representatives
• Able to delegate_ _work and hold others accountable or achieving needed results within designated timelines
• Ability to identify trends, interpret data to
• Ability to quickly foster strong inter-personal work relationships
• Mid to high level skill in navigation/use of common work programs such as Outlook, Word, PowerPoint and_ _Excel; and communication technology
• Strong ability to influence positive change
• Excellent verbal skills with an ability to adjust communication style to suit the audience.
• Ability to manage multiple tasks and projects on a consistent basis

Education and Work Experience

• AA/BA/BS in Hospitality preferred
• Culinary, food and beverage management experience required
• 5_ _years’ experience in the corporate food service industry preferred

Work Environment

• The work_ _environment for includes the following large kitchen environment elements and exposures
• Fast paced kitchen
• Moderate to high noise level
• Slippery/uneven surfaces may be encountered

Requirements

• Must have and maintain an active Management Level Food Handlers’ Certification (ServSafe)_, as required by the California Health Department._

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Physical requirements include stooping, standing, climbing, with occasional lifting. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Under the Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Authorization
Authorized to work in the U.S.
Equal Employment Opportunity Employer
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Americans with Disabilities Act
Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!