POSITION SUMMARY

The Stock Clerk works in conjunction with the Assistant Storeroom Manager to provide excellent customer service to all customers and vendors.  The Stock Clerk is responsible for accurately receiving and storing all items into the storeroom, quickly and correctly filling all Storeroom orders and product shorts upon delivery.  The Stock Clerk assists customers when picking up orders, as well as providing answers to general Storeroom questions.

ESSENTIAL RESPONSIBILITIES

• Fills daily orders, supplemental orders and next day orders based on necessity and pickup time.
• Ensures all “out of stock” items are effectively communicated to the Buyer and the Chefs impacted.
• Receives all incoming deliveries and checks for quality of items sent, such as damaged boxes, spoiled produce, broken bottles, etc., accuracy in counts sent versus ordered, back orders or out of stock items.
• Ensures items are properly stored or issued after items are properly received and ensures items stored or issued for requisitions are in compliance with the Institute standards (i.e., not issuing dented cans, spoiled produce, broken glasses, stained linen, etc.).
• Maintains knowledge of all product lines handled within the warehouse.
• Greets and assists all customers to the area in a professional, courteous, helpful, and friendly manner.  Provides proficient and proactive customer service either in person or on the phone.
• Stages all kitchen orders properly, prior to scheduled pick-up time.
• Completes all designated cleaning assignments and work to ensure the general safety and sanitation of the facility.
• Prepares reports, such as negative inventory balance, zero cost transfers, spoilage and shortages.
• Carries out a comprehensive review of the product fulfillment function and its methodology and identify and implement improvements.
• Assists in any area of the Storeroom as demand required.
• Assists in any routine and monthly inventories as required.
• Other related assignments as necessary.

REQUIRED QUALIFICATIONS

Education:

• High School Diploma or GED required.

Experience:

• Minimum of one (1) year of experience working in a Food Service environment / warehouse or related experience.

Licenses / Certifications:

• Valid Forklift Certification or the ability to obtain within thirty (30) days from hire.
• Valid ServSafe Food handler certificate or the ability to obtain within thirty (30) day from hire.
   

 PREFERRED QUALIFICATIONS

• Associate’s Degree in Business, Hospitality or related field.
• Food, Beverage and Non-Food purchasing and/or distribution experience.
• Higher Education working experience preferred.
• Graduate of an accredited culinary school.
• Purchasing/inventory system experience with EATEC or similar system desired.
• Familiarity with procedures to receive packages through ‘Track It’ System.

REQUIRED SKILLS

• Demonstrated ability to show a high level of service responsiveness to customers.
• Ability to use sound judgment.
• Ability to work independently or in a team environment.
• Basic computer skills including abilities to work MS Office Suite products, i.e. Word and Excel.
• Strong problem-solving skills.
• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
• Excellent communication skills required.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

WORKING CONDITIONS

•  Must be available to work overtime on nights and weekends as required by business needs.
• Regular work requires a great deal of sitting, standing, lifting, bending and stretching.
• Must be able to stand for eight (8) hours.
• Ability to work in extreme temperatures hot and cold for extended periods of time.
• Ability to lift and carry up to fifty (50) pounds.
• Ability to lift and move up to seventy-five (75) pounds or more with assistance.

ADDITIONAL INFORMATION

At The Culinary Institute of America, it is important to us that we support our employees with a substantial and meaningful package of benefits.  We believe in supporting our employees with benefits to assist with work life balance.

Benefits are offered based on the position type and status. Benefits offered may include:

• Medical and prescription drug plan
• Dental plan, Vision plan
• Insurance: Life, Home, Auto, even Pet!
• Short- and long-term disability plans
• Generous paid time off programs, including paid holidays
• Retirement savings plan 403(b) with company contribution
• Employee assistance program
• And more!

The CIA has implemented a policy requiring all employees, students and on-site contractors to receive the COVID-19 vaccination.  Reasonable accommodations are available to applicants when legally required.