Company description

At Roast Master we are challenging the traditional coffee roaster business model by empowering our partners to roast their own coffee in-house.

We believe that there is tremendous potential to bring on-site, on-demand roasting to tens of thousands of coffee shops, grocery stores, restaurants, retirement communities, and many other businesses and institutions across the United States and around the world. We have over 70 Roast Master roasters operating in 9 countries with a long track record of success.

Our all-inclusive roasting program helps our partners to achieve new levels of business success by opening new revenue streams, saving on coffee costs, and by attracting and retaining customers with the theater of roasting live. We provide our partners with the world’s most advanced fluid-air-bed roaster, a broad supply of top-quality coffee, and all of the training, maintenance, and support to achieve success.

Job description

Position:

Head Roaster and Director of Coffee

Summary:

Roast Master USA is seeking a new team member in the combined role of Head Roaster and Director of Coffee. We are a young and rapidly growing company and are looking for someone with an entrepreneurial mindset and a dedication to helping our partners produce top quality coffee via our roasting program.

Essential Duties & Responsibilities:

Lead the Roast Master Coffee Program:

• Source top quality green coffees at the best price/value ratio to meet a wide range of partner needs.
• Develop profiles that highlight the best attributes for each coffee, tailored to meet our partner’s preferences.
• Assist the sales team in conveying the value of the Roast Master program to help bring in new partnerships.
• Continuously push our program forward, keeping us in league with the best roasters in the business.

Quality Assurance Program:

• Ensure coffee profiles are consistently reproduced every time, by every roaster in operation.
• Verify brewed quality by sampling, cupping and performing on-site tastings at all partner locations.
• Conduct periodic maintenance on all roasters to ensure operational performance.
• Provide technical support and troubleshooting to our partners.

Partner Training:

• Help new partners develop their roasting program, which includes selecting green coffees, creating profiles, creating roast schedules, dialing-in brewing equipment and training staff.
• Provide ongoing support and training for partners to maximize the Roast Master program.

Research & Development:

• Provide input to help drive roaster hardware and software development forward. Strive to improve quality, consistency and ease-of-use for our partners.
• Help develop our partner portal and remote inventory management systems.

Qualifications:

• 3+ years in coffee roasting operations with experience as head or assistant roaster.
• 2+ years developing and implementing production roast profiles.
• 2+ years roasting green coffee samples, evaluating for quality, and assisting in purchase decisions.
• Experience with and knowledge of SCA cupping protocols.
• Experience with roasting software platforms such as Cropster.
• Some exposure to green coffee inventory management and demand planning.
• Proficient in reading, writing, speaking, and taking instructions in the English language.
• Possessing basic computer skills.
• Competent in basic mathematics.

Education

• High School Diploma or G.E.D.
• Food Safety Certification

Physical Requirements/Working Conditions:

• Be capable of lifting 150-lb. coffee bags utilizing team lift.
• Ability to constantly lift, bend, stretch, and stand.
• Valid U.S. driver's license.

Benefits:

• 85% Match Health, Dental & Vision Insurance through Covered California
• 10 Days Annual Paid Time Off
• Unlimited Sick Days
• Parental leave
• Basic relocation assistance for the right candidate.

Salary Range:

$45-60K

Work Location:

Work will be primarily at our head office in Mission Valley, San Diego, and at various partner locations in San Diego County.

Schedule:

Typically 9 AM-6 PM Monday-Friday with some variation to meet unique partner needs.

Roast Master is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state, or federal law.

Compensation

this position is: salaried, $50,000 - $75,000

Application instructions

Deadline

May 30, 2020