Row 7 is an organic seed company built to reimagine food from the ground up. Working in collaboration with chefs, farmers and breeders, our mission is to introduce new plant varieties that bring unique culinary, nutritional and ecological value—rather than a standard commodity experience—to consumers. Through our online marketplace, Row 7 sells seeds that are 100% organic, unpatented and produced in the US. Row 7 also collaborates with stakeholders across the food chain in order to make delicious ingredients—and the stories behind them—more accessible to all.

The Row 7 Warehouse and Fulfillment Manager will be an integral part of the Row 7 team, managing day-to-day warehouse operations and providing support and hospitality to our grower community. This role is best suited for self-starting, organized individuals with a strategic approach to managing systems, a passion for community building and a commitment to food systems change. This a full-time, year-round position.
 

Location: Newburgh, NY region (Mid Hudson Valley)
 

Responsibilities include:

Order Fulfillment

• Oversee daily order fulfillment, including packing and checking orders and coordinating daily shipments

• Manage seed and packaging inventory systems and coordinate seed packing and restocking

• Maintain a clean, organized and safe working environment

• Document incoming seedlots and oversee germination and seed purity testing

• Update Shopify website content to reflect accurate inventory and shipping notices

• Organize and archive customer certifications and organic certification documents

• Coordinate all on-site inspections

• Maintain standard operating procedures (SOPs), regularly auditing systems and developing strategies to improve efficiency and quality of work

• Oversee office and warehouse administrative tasks

• Answer questions and inquiries via phone and email in a timely, kind, and professional manner, including reception and/or troubleshooting of incoming orders

• Ensure that customer issues are resolved satisfactorily

• Support farmers and gardeners with variety-specific and general growing recommendations with emphasis on regenerative organic practices

• Develop customer database and contact list

• Support the development of technical growing resource

• Liaise between Row 7’s warehouse, Research Farm and main office

• Support communications with seed growers as needed

• Other tasks and responsibilities as needed or assigned

• High school or equivalent required; BS or equivalent preferred

• 2+ years experience farming or gardening, with a strong understanding of organic agriculture, soil enhancement and general ecological principles

• General computer literacy, including G Suite; understanding of database management a plus

• Working knowledge of warehouse operations, Shopify and/or Shipstation a plus but not required

• a skilled verbal and written communicator

• proactive and can work independently

• highly organized and detail-oriented, capable of managing multiple projects and priorities

• able to set a quick and accurate pace of work

• able to stand for multiple hours a day

• capable of heavy lifting (up to 50 pounds)

• eager to learn and grow with an expanding organization

• aligned with Row 7’s values and mission