Company description

Mel is a small bakery focused on serving its neighborhood and community first. Offering a variety of hearth sourdough breads and pastry, Mel thoughtfully sources a large portion of our grain from organic local and regional farms. All bread and pastry is handmade with respect and appreciation for the timeless craft. We offer a rotating selection of naturally leavened sourdough bread, pastry, coffee, and light fare.

From wheat-berry to loaf, fresh grain is not only more nutritious, but can also positively impact our greater agricultural economy. All of our rye flour is milled fresh in house to enhance fermentation and flavor in our dough. As our operation grows, our in-house milling program will as well. At Mel we know that good grain makes great bread and pastry, and this knowledge is fundamental to all of our practices.

Job description

We are a small start-up bakery looking for a hospitality, numbers, and systems-based individual with both management and operations experience. The overall responsibility of the role will be assisting with the development of organizational systems that facilitate the growth of Mel’s production capabilities, as well as the entire guest experience. You will work collaboratively with the Head Baker to refine the systems currently in place, which will range from overseeing our online wholesale ordering platform, to managing the administrative tasks of running a small business, and greeting our neighbors who stop by every week.

Core Responsibilities

• Coordinate front-of-house operations and lead a two-person team by establishing processes, protocol, and a positive work environment. Further develop training manuals and standard operating procedures.

• Update website, menus, pricing and any other guest-facing or informational materials as needed. Establish QR code for menu accessibility outside of physical space.
• In conjunction with head baker, take ownership of staff education of Mel’s products, aiding processes, purveyors and partners.
• Aid in design and layout of retail space and grain market, inclusive of developing merchandise and related marketing.
• Manage Squarespace platform. Oversee and organize online pre-orders and pick-up.
• Demonstrate leadership ability by building effective relationships with team members, vendors, and guests.
• Oversee maintenance of the property: Work with the head baker to coordinate repairs to the furniture, fixtures, and equipment.
• Administrative responsibilities include, but are not limited to: beverage and operating supply purchasing, processing invoices, employee payroll, and work with our bookkeeper to track expenses and wholesale account payment.

Qualifications and Experience

• 3+ years of experience in food/hospitality profession (any area), preferably 2+ years in guest-facing roles, or comparable BOH management experience.
• Responsible and highly organized with excellent communication skills.
• Numbers driven. You love Google/Excel sheets!
• Dynamic personality with highly developed problem solving skills who remains calm and demonstrates emotional maturity under pressure.
• Basic food safety knowledge required. You should be comfortable directing staff in proper handling procedures to ensure the cleanliness of the property and the quality of all of Mel's products. Either in possession of, or willing to obtain, an NYC DOH Food Handler's license. Also must be prepared to help maintain current COVID-15 precautions and safety measures such as proper mask wearing, employee temperature screening, and increased cleaning.
• Ability to work holidays and weekends.
• Ability to work on your feet for a full shift.
• Ability to lift 50+lbs during an 8-hour shift.
• Strong command, or willingness to learn, tech-based operating solutions such as Squarespace, Google Drive, design i.e. Adobe and Illustrator is not necessary, but an added bonus.

Compensation is commensurate with experience. Mel provides benefits such as healthcare, dental, and P.T.O. after 90 days of full-time employment.

Compensation

this position is: hourly, varies DOE, $20.00 - $25.00

Application instructions

Deadline

no deadline