Company description
As the first stop in town, WYLDE Hudson is more than just a 1950’s garage off historic route 9G – WYLDE is a state of mind. A community of dreamers, executors, explorers, educators, and observers. The physical space acts as the conduit for discovery and connection by leaning into the two things that people seek most: coffee and comfort. The space will be equipped for virtual or in-person business meetings, a quiet phone chat, or a much needed catch up with a friend or colleague.
A modern retail and pop-up market experience complements the gathering space and café by connecting our community to an evolving selection of collectibles that are purposeful and comfort driven. The selection is also made up of WYLDE proprietary products and items from local communities and other cultural centers, all contributing to the experience that emphasizes mindful and connected living.
Job description
WYLDE was founded through a passion for connection and discovery. It’s a home where ideas and relationships can manifest and grow, a community of observers, executors, explorers, educators, and dreamers. The physical space serves as a conduit for discovery and creativity by leaning into the two things that people seek most: coffee and comfort.
All of our team members have a hand in creating this environment, whether that’s by greeting customers with a friendly smile, brewing the perfect cup of coffee, or making sure the space is clean for the next shift. Ready to join the team?
What You’ll Do:
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Greet customers and answer questions about menu items when necessary
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Prepare and serve espresso drinks, coffees, teas, and some food such as pastries
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Demonstrate a thorough understanding of all the menu offerings
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Upsell items when the opportunity arises
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Convey orders to coworkers for preparation where appropriate
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Serve customers quickly and efficiently, and respond to questions, concerns, and complaints in a polite and efficient manner
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Accurately handle cash and credit card payments, and manage membership coffee credit system on individual basis
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Properly handle, clean, and sanitize equipment, utensils and work areas, including taking out garbage in café and in bathrooms when necessary
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Properly follow equipment operation instructions, notify a manager of issues, and perform preventative maintenance in order to keep equipment operating properly
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Restock coffee brewing equipment and replenish coffee bean supply as well as other store supplies to maintain proper inventory throughout the day
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Follow all safety and organizational standards to maintain a healthy and safe environment
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Participate in educational and training opportunities to remain aware of the latest industry trends, drinks and techniques
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Evaluate and modify processes, suggest ideas, and contribute to improving quality of service at WYLDE
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Able to recognize faces, greet regulars, know members - interest in getting to know the WYLDE clientele
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Possibilities for contribution to other WYLDE programs if desired
Who You Are:
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Creative, vibrant, and fun personality - a team player who wants to be part of the culture
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Strong ability to multitask
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Ability to follow directions
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Demonstrated problem solving skills
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Basic mathematical skills
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Excellent verbal communication, listening and customer service skills
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At least a high school diploma or its equivalent
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Fundamental knowledge of workplace safety standards and procedures
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Retail, hospitality, and/or customer service experience preferred
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Food handlers license preferred
Compensation
this position is: hourly, $15-20/hr
Application instructions
This job expired on May 21, 2021
Deadline
June 10, 2021