Company description

Hana Harvest is on a mission to promote regenerative farming practices and provide economic opportunity in the remote community of Hana, Maui. Hana Harvest has a vision of a thriving network of small farmers and ranchers that work together to enhance soil health, grow nutritious food and maximize the economic value of agricultural products in order to provide economic opportunity for Hana residents.

Job description

The Hana Harvest Cafe is hiring a Food Truck Manager who is aligned with our vision and wants to grow with the company.

The Hana Harvest Food Truck Manager is a full-time position with hands-on responsibility for managing food service operations within a food truck, café truck and prep kitchen. The Food Truck Manager works in partnership with a Café-Retail Manager to ensure an efficient, cooperative and seamless operation.

Core Responsibilities

Food Service:

• Develop menu.
• Develop detailed written recipes.
• New recipe creation featuring local, sustainable, organic, nutrient dense food, while staying within budget.
• Provide detailed written instructions to staff for assembly, heating/cooling, etc.
• Manage advance food preparation process at kitchen.
• Hands-on food preparation and service in food truck 1-2 days per week, and as needed to accommodate for staff shortages.
• Execute quality production, stocking, labeling, and presentation of menu items.
• Daily troubleshooting: accommodating fluctuating customer flow, staff issues, equipment malfunction, etc.

Inventory Management:

• Track inventory using established systems and maintain inventory at correct levels for use and profitability.
• Place orders with vendors for fruit, vegetables and dry goods in a timely fashion.
• Maintain current vendor list.
• Track ice needs for freezer on a daily basis.
• Monitors baked and grab-and-go items and rotates inventory.
• Work with Hana Harvest Farm Manager to plan for planting ahead to meet Café needs, source and order from farmers.

Staff Management and Training—Food Production:

All staff with be cross-trained to work in Food Production and Retail and Customer Service. Food Truck Manager will train staff in all aspects of Food Production and Café-Retail Manager will train staff in Retail and Customer Service.

Trains and manages 2-5 staff:

• Foster a positive, productive and collaborative work environment, and encourage an attitude of pride in quality work.
• Guide and direct back-of-house staff to accomplish the tasks/goals/duties/needs of the day.
• Manages day-to-day back-of-house issues but communicates serious staff challenges to owner.
• Scheduling:
  • Works closely with Café-Retail Manager to develop weekly schedule.
  • Develop weekly work schedule for food truck, café truck and baking kitchen.
  • Communicates tasks and schedule to staff and confirms availability.
  • Takes measures to ensure staff shows up for work.
• Accountability:
  • Stocks all checklist, recipes and paperwork for back-of-house staff.
  • Monitor staff members time clocking.
  • Ensure staff follows and logs opening and closing procedures.
  • Corrects any problems, as necessary.
  • Approve staff time for payroll.
• Food Truck Staff Training:
  • Train staff in all aspects of food preparation, service, equipment and facility maintenance, procedures and paperwork.
  • Train staff in COVID safety protocol and ensure compliance.
  • Train staff and ensure food safety and sanitation protocol is followed.
  • Train staff in use of POS system.

Business Management:

• Works closely with the Café-Retail Manager.
• Communicates and mediates between the owner/operator and employees in order to accomplish business goals and to help integrate changes and systems meant to expedite service and create a successful and safe work environment.
• Stays attentive to providing an excellent customer experience and makes adjustments or suggestions for improvement.
• Understands and manages POS system, ability to print, read and interpret reports.
• Adjusts daily menu items to maximize profitability:
  • For example: promotes soup on rainy days and smoothies on hot days.
• Keeps an eye on smoothie and other food sales numbers at intervals throughout the day.
• Maintains quality and consistency of service and products.

Physical Facility and Equipment:

• Use, clean and properly maintain the equipment and workspace of the food truck, café truck, and dining areas.
• Report maintenance/breakage issues to Owner.

Regulatory and Safety:

• Ensure food operations meet all federal, state and Hawaii State Department of Health requirements.
• Enforce the proper wearing of masks by back-of-house employees at all times.

Required Skills/Abilities:

• Must have a cell phone and be able to check and return calls and email from off-site locations.
• Must have reliable transportation and ability to travel between multiple work locations.
• Excellent organizational skills.
• Adaptable to changing conditions and competing needs.
• Ability to work cooperatively in a team.

• Proficient with Gmail, Google Docs, MS Office (Word and Excel) and Square, or willing to learn.

• Mature communication skills, including an ability to have clear and respectful conversations with employees and ask them to modify certain behaviors.
• Comfortable working in a face-paced environment and is adaptable, cool under pressure and comfortable with change.
• Sees the big picture and is also attentive to details.

Education/Experience:

• Minimum high-school graduate/GED preferred.
• Formal culinary and food service training.
• 4-years minimum chef and food service experience in a food truck or restaurant.
• Must have valid driver’s license.

Physical Requirements:

• This is a physically demanding position that requires being able to:
  • Lift and move heavy items up to 50 lbs.
  • Stand for long periods of time.
  • Work for long periods of time in a small space (food truck).
  • Use hands to handle, control or feel objects, tools or controls.
  • Repeat the same physical movements.
  • Tolerate moderate noise from machinery.
  • Communicate with the ability to speak and hear.

Compensation

this position is: salaried, $50,000 - $75,000

Application instructions

Deadline

July 09, 2021