Company description

For the past 7 years, here at Golda Kombucha and Cultured South Fermentation Co., we have built a strong Atlanta brand and unique line of products as GA’s first and finest Kombucha Brewery and Taproom. We’ve paved some windy, untraveled roads and gotten this far all thanks to our dynamic team and visionary CEO, with a big dream and lots of love labor. We are not a typical 9-5 corporate company, but a cool and cultured local business who works hard and has fun doing it. We have created a strong foundation for our company over these years, so there are many resources readily available to help steer our new Taproom Manager, but this role is truly best fit for the creative, self-directed type that isn’t looking for a one size fits all user manual. This is the joy of working for a smaller company like ours, there is lots of room for growth and your own individual talents to shine.

The day-to-day responsibilities for this position are muti-faceted and range from administration duties to hands on production when needed. There is no job too big or too small for anyone on our team. We are looking for a well balanced person who is skilled at both hands on tasks as well as being thoroughly organized with the ability to create and execute plans and procedures.

Job description

Cultured South Taproom Manager

• Supervise and coordinate all taproom daily/weekly activities
• Oversee and create an exceptional guest experience including guest service and resolving issues
• Have exceptional understanding, explanations and sales pitches of all Cultured South products
• Ensure a high quality of kombucha pours, food preparation and customer service
• Maintain and schedule routine deep cleanings of Taproom
• Care-take and water indoor and outdoor plants
• Update and enforce daily checklists & cleaning tasks to maintain a high level of cleanliness and organization of taproom
• Create, Train and manage staff on drinks, food and creation of new drinks and specials / promotions
• Manage the taproom email inbox and communicate with GM, ownership, vendors and customers professionally
• Respond to guests questions and concerns using good judgment, professionalism and courtesy both in person and online.
• Manage and implement social media of the Cultured South taproom, including regular posts and stories aimed at solidifying the brand and increasing sales
• Assist ownership in creating a mocktail program or happy hour program along with other specialty programs
• Help develop a seasonal drink menu such as warm drinks in the fall/winter
• Train fellow staff in drink creation and knowledge for a smooth roll-out, document recipes for all to see
• Assist GM to create and adjust staff schedules to meet taproom and farmers market needs
• Adhere to all safety and sanitation regulations, manage protocols and procedures, ensure that they are being followed by other subordinate staff
• Assist ownership in obtaining health department licensing for future alcoholic licensing
• Ensure tasting room product and tasting room are well represented at all times including signage, staff and cleanliness
• Establish & Maintain Inventory Management System of all dry goods/taproom supplies - Place paper good orders, cleaning products and other necessary supplies
• Establish & Maintain Inventory Management System of all taproom food & retail products - Coordinate and receive orders from multiple vendors, ensure that proper payment is issued with help of the bookkeeper
• Establish and develop merchandising focus for the retail & online store including branded merch and seasonal apparel
• Coordinate with brewery and merchandise/stock cold case and kegs
• Document “purchased” inventory in Blue Cart for Taproom and Farmers Market product usage
• Operate and coordinate store use of POS software and manage cash/credit sales. Add new items and keep POS organized and fluid
• Ensure drawer is properly stocked with adequate cash
• Work with GM to wash laundry/keep fresh linens stocked
• Curate an expanded holiday gift section both in-store and online
• Analyze expenses and sales trends and make adjustments, as necessary, to store operations
• Update and maintain website to ensure the proper function of e-commerce store and the accuracy of latest information of stock levels and more
• Collaborate with ownership to develop marketing strategies to increase sales
• Coordinate special events, including acting as the liaison with live events, wedding and event planner, art curator etc.
• Work a flexible schedule to meet the needs of the business, including weekend shifts at farmers markets
• Set up for Farmers Markets weekly on Fridays and keep all dry goods inventory & supplies stocked (Growlers, EE/Fire Cider, Market Forms, Cups/lids/straws)
• Maintain organization of Farmers Market Supplies area
• Work with GM to increase sales, efficiency and strategies at Markets
• Help manage farmers market inventory, supplies and protocols with GM
• Communicate areas of opportunity for increased sales or efficiency to GM and ownership
• Check in/report to GM regularly on day-to-day operations and staff expectations - Each staff member's value/productivity in company, Maintaining positive work environment, Areas of success and growth for operations, etc
• Work closely with GM and ownership to assist in accomplishing goals not limited to those listed above

Compensation

this position is: hourly, $15-20/hr

Application instructions

Deadline

no deadline