Join a thriving cooperative grocery community and help spread the word, as well as share informational and educational classes, support events, and create a connective online relationship between the Co-op and community.

POSITION DETAILS

Reports To: Marketing Director

OBJECTIVE

Education & Outreach Coordinator Marketing Manager

Department: Marketing

Supervises: Staff/Volunteers as needed

FLSA Status: Non-exempt
Starting Wage Scale: $16-18/hour

Benefits: including paid time off, sick pay, supplemented health insurance, employee discount, public transit benefit

The Education and Outreach Coordinator is primarily responsible for connecting customers and staff to food through the education and experience as well as to educate the greater community about issues related to food.

RESPONSIBILITIES

CLASS COORDINATION

• Arrange, schedule and manage educational events that meet the co-op's mission and address customer desires.
• Maintain relationships with teachers for co-op classes, develop relationships with new potential teachers, and keep teachers informed of co-op policies.
• Track and monitor all class registration.
• Coordinate the class policies.
• Coordinate with community partners to arrange workshops on food and wellness issues.

COMMUNITY OUTREACH

• Maintain inventory and storage of sampling equipment.
• Research and develop Sugar Beet in-schools program
• Consistently maintain and promote current educational programs and pursue new opportunities to present the programs within the community.
• Design food specific curricula to teach in the community.
• Speak publicly on Sugar Beet's behalf on food issues.
• Create newsletter and maintain email database.
• Help maintain Sugar Beet's social media accounts, including creating posts and responding to comments, questions, and messages.
• Manage, coordinate, and table at all out of store tabling (farmer's markets, fairs, block parties, etc.)

CUSTOMER AND STAFF OUTREACH

• Coordinate the weekly sales program and create weekly sales flier.
• Coordinate Sugar Beet's sampling program email/scheduling platform and demo calendar.
• Provide information on organic/sustainable agriculture and food issues through brochures, SBFC's website, in-store signage and other communication channels.
• Ensure all sales flyers and promotions are posted to the SBFC's website on time
• Coordinate SBFC's Board of Director's tabling events.

DEPARTMENT MAINTENANCE & SUPPORT

• Manage Sign-up Genius event creation and email maintenance
• Build and maintain connections with other cooperative businesses.
• Attend storewide meetings.
• Support staff training and enrichment opportunities.
• Ensure staff know and adhere to SBFC's Customer Service Standards.
• Proactively model positive communication and Interdepartmental cooperation.
• Perform other tasks assigned by the General Manager.

OTHER RESPONSIBILITIES

• Assist Marketing Manager in the development of annual events calendar.
• Create and maintain overall co-op education plan.
• Perform other tasks assigned by the Marketing Manager.

LEADERSHIP

• Serves as a member of the organizational & administrative leadership teams in support of the General Manager, giving input on organization-wide decisions.
• Participates in the organizational strategic planning and budgeting process as directed by the General Manager.
• Develops, manages, and is accountable to the department's annual budget as approved by the General Manager.
• Contributes to the annual interpretation of our Ends at the direction of the General Manager and responsible for ensuring the organization is operating in accordance with the Ends.

QUALIFICATIONS

• Minimum three years of experience with marketing, advertising, and/or merchandising.
• Experience working with design work for signage, website, and social media.
• Experience with multiple social media platforms/marketing.
• Familiarity with co-op principles and commitment to mission and goals for the co-op.
• Contacts in the community.
• Ability to handle multiple demands.
• Verbal communications skills: public speaking, good listener, ability to give clear instructions.
• Demonstrated writing skills.
• Regular, predictable attendance.
• Willingness and ability to learn and grow to meet the changing requirements of the job.
• Preferred: experience in or knowledge of the natural food industry.

DISCLOSURE NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.