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this job's deadline has passed
This job expired on November 11, 2023

Customer Service Heritage Foods

  • Date Posted September 12, 2023
  • Location Brooklyn, NY
  • Category Agriculture / Business
  • Job type Full-Time
Company description Heritage Foods is a farm-to-table online butcher and wholesale distributor dedicated to supporting family farmers raising livestock with old-school genetics on pasture. These farmers cannot rely on the commodity market for sales because their animals take too long to grow. At Heritage Foods we purchase all of our turkeys, pigs, lamb, goats, chickens, ducks, and guineas nose-to-tail and sell everything online at to customers in all 50 states as well as 150+ of America's best restaurants from coast-to-coast. Heritage genetics are famous globally for their gastronomic attributes and ours are raised with no antibiotics, using traditional farming methods. Job description
Heritage Foods is seeking a dynamic person with a desire to work at the cutting edge of sustainable agriculture. We are in our 20th year of servicing America's best restaurants, butchers, artisans and home cooks with the rarest, hardest to find, pasture raised heritage meats (and meal kits) — and we are growing!

We are a small, but strong team looking for someone with experience in customer service. The ideal candidate has a can-do spirit and is quick and confident in communicating by phone and email. An added bonus if you can talk food/cooking! 

Major job components include:
— customer correspondence via phone and email; phone orders, special orders, etc.
— communicate with our VIP customers and rare breed members
— daily correspondence with FedEx
— coordination and back end organization of special projects, particularly the annual Heritage Turkey project in November
— help to plan upcoming 20th anniversary events with some of our chef/restaurant partners!
— assist with in-house product tastings and photo shoots; a plus if you have some cooking experience!
— help source new products for our growing larder section
— general office work

— experience with Shopify, ShipStation and high level knowledge of Microsoft Office
— excellent communication and writing skills
— ability to manage multiple tasks in a fast-paced environment
— comfortable working in an open office environment
— work well collaboratively, but comfortable working independently
— must be okay with dogs; we have two small dogs in our office
— ability to lift 40-50lb
— comfortable with some freezer/refrigerator work
Compensation this position is : salaried, varies DOE, $60,000.00 - $65,000.00 Application instructions
This job expired on November 11, 2023
DeadlineSeptember 29, 2023

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