Company description

The Chatham Real Food Market Co-op (CRFM) is a thriving community-owned local market with over 1,200 member-owners. Since opening in 2009, the Co-op focuses on directly supporting our local farmers and crafters as well as supplying our community with organic and natural groceries. We have a full fresh produce department, a café serving lunch and grab & go prepared foods, grocery, health & wellness, bulk department, and community room.

Job description

Overview:

We are welcoming applications for the position of General Manager. We are looking for an individual with initiative and drive who has demonstrated success in operational efficiency, staff development, and collaborative projects. The General Manager’s main objective is building the success and profitability of a growing, locally-owned co-operative grocery store. The General Manager will provide direction to and work with the Assistant Manager and Department Heads in a comfortable collaborative working environment under the co-op model to perform operations.

Qualifications:
At least 3 years experience preferred in management and sales in a general management role. A general understanding of food retail sales is a plus.

Experience in financial management and business planning, and the ability to apply these skills to situations and settings aligned to the Co-op business.

Ability to build teams and hold staff, as well as volunteers, accountable in a way that builds trust and commitment.

Strong communication skills necessary to work with staff, volunteers, customers, and the Council.

Strong commitment to the vision, values and structure of the Co-op.

Confidence, passion, and a leadership style that energizes participation and collaboration.

Ability to build relationships with community partners, local businesses, local farmers, local food artisans, and individuals to educate them about the Co-op and its mission.

A desire to address complex issues collaboratively with the Co-op Council and staff.

Computer proficiency including Mac Office Suite, Quickbooks, and familiarity with Point of Sale systems.

Responsibilities:

Operations

Maintain a proficient understanding and ability to perform duties of staff to ensure customer needs are met and staff are supported.

Maintain knowledge of natural foods retailing and industry trends.

Maintain appropriate relations with wholesale distributors, local markets, and other industry sources.

Ensure the maintenance of a product mix that meets member and customer needs in cooperation with the store buyers.

Follow a pricing strategy designed to be price competitive and maintain adequate profit for growth, including monthly sales items and flyers.

Ensure compliance with all applicable laws: licenses, permits, health regulations, employment, etc.

Financial and Planning
Develop and recommend to the Co-op Council long- and short-term plans to achieve CRFM purposes.

Prepare operating and capital budgets for approval by the Council.

Direct all financial operations in cooperation with the bookkeeper.

Assist in membership and customer building efforts needed to sustain successful operations.

Provide relevant information to the Council in a timely and accurate way.

Participate in regional and national co-op and industry events.

Personnel
Oversee compliance with CRFM personnel policies and update as needed.

Hire, supervise, and evaluate staff.

Prepare a yearly payroll budget that meets operating budget goals.

Ensure a safe, healthy workplace for employees.

Ensure adequate training of staff.

Compensation:
The Chatham Real Food Market Co-op is an equal opportunity employer. Salary $60,000 plus employee discount on store purchased items and special orders, vacation, sick time, and year end bonus based on store performance.

Compensation

this position is: salaried, $50,000 - $75,000

Application instructions

Deadline

no deadline