Company description

The Boston Public Market Association ("BPMA") is a not-for-profit 501(c)(3) with a mission to develop and operate the Boston Public Market, a permanent, indoor, year-round marketplace offering fresh foods, prepared meals, and artisan products from Massachusetts and New England. Everything sold at the Market is produced or originates in New England, as the seasons allow.

Job description

Job title: Assistant Manager

Status & Pay: Part-time, hourly, non-exempt

Hourly rate: $25/hour

Overview:

The Boston Public Market Association ("BPMA") is a not-for-profit 501(c)(3) with a mission to develop and operate the Boston Public Market, a permanent, indoor, year-round marketplace offering fresh foods, prepared meals, and artisan products from Massachusetts and New England. Everything sold at the Market is produced or originates in New England, as the seasons allow.

The BPMA is seeking an Assistant Manager, an hourly, as-needed position. This role will have regular part-time weekend hours (approximately 6 hours per week), be offered fill-in shifts as needed to support other members of the Operation team, and may be called on for special events. The MOD will report to the Operations Team and the CEO.

The Assistant Manager ensures that the Market is functioning properly and is safe, clean, and welcoming to all vendors and customers. The MOD serves as the primary link between the BPMA, vendors, volunteers, and the general public. This person will spend much of their time on the Market floor and should be comfortable working on their feet during busy times. This role will require regular weekend and evening hours consistent with the operating hours of the Market. The Manager on Duty will also have the opportunity to help with Market projects if they would like additional responsibilities and experience.

General Responsibilities:

Specific responsibilities will be determined by the needs of the vendors and customers at the market. Generally, the Assistant Manager is responsible for the following activities:

• Work with the building operations staff (including the BPMA Operations Team, janitorial staff, security, etc.) to maintain a clean, safe, and aesthetic space.
• Respond to vendor and customer needs and questions in a timely fashion.

• Ensure that any Market programs and special events (such as pop-up vendors, entertainment, classes, etc.) run smoothly.

• Staff the BPMA information booth during market open hours, providing information to customers and vendors, and handling sales of BPM merchandise.
• Handle emergencies and safety/security concerns as they arise. Manage conflict between vendors and/or customers respectfully, fairly, and confidentially.

• Enforce adherence to market rules by both customers and vendors.

Qualifications:

• Excellent interpersonal skills, including the ability to maintain mutually respectful relationships with a diverse range of people.
• Able to communicate effectively and professionally in person and in writing.
• Ability to work independently as well as with the team of BPMA staff members, volunteers, and interns.
• Reliable, self-motivated, flexible, and positive, with excellent customer service skills.
• Ability to anticipate and solve problems, and stay calm in stressful situations.
• Ability to lift a moderate amount of weight.
• CPR/First Aid Certified is a plus.
• The ideal candidate will have experience running a Market or working with small New England businesses, and/or have a passion for local agriculture and community.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline