Company description

Gould Farm, founded in 1913, is the first residential therapeutic community in the nation dedicated to helping adults with mental health and related challenges move toward recovery and independence through community living, meaningful work, and clinical care.

We refer to our residents as “guests” and welcome them into a supportive community environment made up of staff and their families most of whom live on the 700-acre campus. We help adults with depression, bipolar disorder, schizoaffective disorder, schizophrenia and other challenges rebuild and regain their lives. Gould Farm offers a full continuum of services that includes individual sessions with a dedicated clinician. Programs in both Boston and the Berkshires provide transitional support for guests ready to live more independently. Vocational counseling is available for those preparing to return to school or work.

Job description

Gould Farm Roadside Store & Cafe - Assistant Manager

Join a dynamic team dedicated to healing, recovery, and reimagining mental health treatment. The Roadside Store & Cafe Assistant Manager works as a member of a multidisciplinary team that contributes to each guest’s treatment and recovery. Reporting to the Roadside Manager, the Assistant Manager is responsible for assisting with the daily operations of the store and cafe. This includes fostering a welcoming environment where the general public can connect with the people and mission of Gould Farm through great prepared food, quality service, and a market featuring Gould Farm products. The Assistant Manager assists with maintaining a clean, safe and well organized venue. This position is responsible for the promotion of the values of Gould Farm, reflected in the Mission Statement and participation as a contributing member of the community.

Specific Responsibilities include but are not limited to:

Restaurant Operations

• Assist in overseeing the daily operation of the restaurant and maintaining the standards and expectations of excellence in work team performance and service.

• Plan, prepare and deliver menu items in a manner that reflects attention to quality and service.
• Assist in ordering, stocking & organizing inventory such that shelves are always stocked with the products we sell and materials are readily available for menu preparation.
• Maintain a clean, sanitary and safe work environment.
• General housekeeping tasks and sanitation procedures, including sweeping, washing floors and windows, cleaning café equipment and appliances, etc.
• Timely financial reporting on daily cash receipts, charges and inventory to the financial office.
• Make recommendations that will deliver budget goals and improve service to the community served by the store and café.

Work Program

• Create and support a work environment that is empowering for guests, volunteers and colleagues.
• Teach and coach guests assigned to the area, by offering supportive, appropriate and challenging work assignments and recognizing accomplishments.

• Collaborate with staff and guests to ensure an environment where all participant’s strengths, talents and voices are recognized.
• Actively engage in circle of support and feedback regarding guest participation in Roadside work program as part of the overall Gould Farm therapeutic milieu.
• Support other food service work teams, especially when the Roadside Store & Café is in a seasonal downswing.

Administration

• Meet weekly with Manager for ongoing supervision to support professional growth and competency.
• Serve in leadership role, supervising and supporting volunteers and per diem staff, and provide oversight of Roadside work program and restaurant operation in Manager’s absence.
• Attend and participate in regularly scheduled staff and community meetings.
• Participate in ongoing training to meet performance expectations.
• On-Call duties after 6 months of service.

Qualifications: Minimum 1-2 years food service/restaurant experience preferred; Grill/Short Order Cook experience is helpful. Ability to work collaboratively as a team member. Excellent communication and organization skills and the ability to assist with the integration of community feedback into continuous improvement essential.

Commitment to Diversity: Gould Farm is an equal opportunity employer; the organization offers employment, advancement opportunities and benefits without regard to race, color, gender, gender identity and/or expression, sexual orientation, pregnancy, religion, marital status, parental status, physical or mental ability, mental health, age, veteran status, ancestry, national or ethnic origin, genetics, political beliefs, and any other basis prohibited by applicable state, federal, or local laws. Candidates who can contribute to Gould Farm's commitment to diversity are encouraged to apply.

Compensation: Salary range is $17-$22 per hour, with a great benefits package including medical/dental insurance (employer pays 85% of premiums and up to 100% of deductible), life insurance, generous Paid Time Off (PTO includes 5 weeks of vacation and holidays the first two years and 6 weeks thereafter), generous sick time accrual, 401K, low cost on campus housing including utilities, generous food benefit including prepared meals 3X a day and access to basic pantry items and Farm made products.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

December 01, 2023