Company description

Manicaretti Italian Food Importers is an importer and wholesaler of fine Italian foods to specialty food stores, grocery stores, and restaurants throughout the United States. Over 30 years ago, tastemaker and cookbook author Rolando Beramendi founded Manicaretti (which means “little delicacies” in Italian) to share the taste of genuine Italian foods with Americans. We work directly with Italian artisans who take extreme pride in representing their region’s culinary traditions. Learn more about our products on our website: https://www.manicaretti.com/. We are a small, but growing team that works very closely together, loves a challenge, and strives to get it right every time.

Job description

Manicaretti is seeking a full-time Customer Order Entry & Operations Specialist that will be based in our new warehouse in San Leandro, CA (East Bay). Our ideal candidate for this position is extremely detail-oriented, organized, and efficient, as well as friendly, kind, and helpful. We are looking for a reliable professional that can keep our business growing smoothly. Passion for food a plus!

RESPONSIBILITIES include the following:

• Primary liaison between sales team and warehouse staff
• Enter & process orders received from office & customers
• Send order confirmations and invoices to customers
• Setup, track & follow up on all shipping logistics for LTL (less-than-truckload) freight shipments
• Resolve mis-shipments and delays as they arise
• Check inventory to make sure requested products are available
• Answer order-related questions from colleagues and customers
• Create and maintain order management-related reports
• Various administrative assignments and projects as needed
• Help out in warehouse as needed (picking/packing, receiving, physical inventory count)

QUALIFICATIONS & ATTRIBUTES:

• Must have experience with order entry and superior follow-through skills
• Ability to timely and accurately input customer orders into computerized order-entry system; meticulous attention to detail required, 99% accuracy expected
• Must be comfortable with redundant work, with orders that range from easy to complex and challenging
• Strong interpersonal and demonstrated verbal and written communication skills, including excellent telephone skills
• Must be friendly, engaged, and work well with others, including colleagues and customers to achieve common goals.
• Excellent computer skills: Outlook, MS Office, any accounting software, etc
• Experience with warehouse and trucking logistics is a big plus
• Strong ability to work independently, plan, prioritize, demonstrate initiative, and manage multiple tasks
• Ability to adapt to rapidly changing customer requests and requirements
• Willing to learn with a can-do attitude
• Ability to lift 30 lb boxes

Position is full time 7:30 am - 4:00 pm, M-F

Location: San Leandro, CA

Benefits package includes:

• Full time, non-exempt position with competitive salary
• Medical, dental, and vision plans
• Health FSA
• 401 (k) plan with up to 4% matching
• 100% employer-paid life insurance, long term disability and short term disability insurance
• Ample paid time off
• Generous product tasting and sampling allowance to ensure our staff knows as much as possible about the food we represent

Compensation

this position is: salaried, varies DOE, $50,000.00 - $60,000.00

Application instructions

Deadline

no deadline