Manicaretti is seeking a full-time Customer Order Entry & Operations Specialist that will be based in our new warehouse in San Leandro, CA (East Bay). Our ideal candidate for this position is extremely detail-oriented, organized, and efficient, as well as friendly, kind, and helpful. We are looking for a reliable professional that can keep our business growing smoothly. Passion for food a plus! 

RESPONSIBILITIES include the following: 

• Primary liaison between sales team and warehouse staff 
• Enter & process orders received from office & customers 
• Send order confirmations and invoices to customers 
• Setup, track & follow up on all shipping logistics for LTL (less-than-truckload) freight shipments 
• Resolve mis-shipments and delays as they arise 
• Check inventory to make sure requested products are available 
• Answer order-related questions from colleagues and customers 
• Create and maintain order management-related reports 
• Various administrative assignments and projects as needed 
• Help out in warehouse as needed (picking/packing, receiving, physical inventory count)

QUALIFICATIONS & ATTRIBUTES: 

• Must have experience with order entry and superior follow-through skills 
• Ability to timely and accurately input customer orders into computerized order-entry system; meticulous attention to detail required, 99% accuracy expected 
• Must be comfortable with redundant work, with orders that range from easy to complex and challenging
• Strong interpersonal and demonstrated verbal and written communication skills, including excellent telephone skills
• Must be friendly, engaged, and work well with others, including colleagues and customers to achieve common goals. 
• Excellent computer skills: Outlook, MS Office, any accounting software, etc 
• Experience with warehouse and trucking logistics is a big plus 
• Strong ability to work independently, plan, prioritize, demonstrate initiative, and manage multiple tasks 
• Ability to adapt to rapidly changing customer requests and requirements
• Willing to learn with a can-do attitude  
• Ability to lift 30 lb boxes

Position is full time 7:30 am - 4:00 pm, M-F

Location: San Leandro, CA 

Benefits package includes: 

• Full time, non-exempt position with competitive salary
• Medical, dental, and vision plans
• Health FSA 
• 401 (k) plan with up to 4% matching 
• 100% employer-paid life insurance, long term disability and short term disability insurance 
• Ample paid time off 
• Generous product tasting and sampling allowance to ensure our staff knows as much as possible about the food we represent