Company description

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity and respect. Our ten different departments are staffed by experts who help over 305,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence program, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Job description

FLSA: Non-Exempt

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 305,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence program, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Position Summary:

The Agency Relations Associate will be a member of the Agency Relations team and will primarily be responsible for managing a combination of pantry service programs and supporting the needs of our diverse agency network. This includes and is not limited to the day-to-day operations of our Mobile Pantry Program, Holocaust Home Delivery program, internal/external logistics, and compliance.

Principal Responsibilities:

The agency relations associate will be responsible for:

• Overseeing Mobile Pantry operations, staffing, and logistics. This will include some field work.
  • Further developing our Mobile Pantry Program, managing distributions and building strong working relationships with partner sites. Representing Met Council when on site or engaging with key stakeholders.
  • Working with the team at Met Council’s food warehouse to ensure the availability of food, packing and coordination of the programmatic components, and all relevant staffing/volunteer components. Liaising with social service teams.
  • Tracking, reconciling, and reporting relevant metrics.
  • Coordinating logistics with the warehouse team, delivery partners, and social service teams.
• Supporting the development and maintenance of our agency network.
  • Managing communication and relationships with our partner network.
  • Conducting agency compliance and food safety visits.
  • Maintaining network data and coordinating monthly data collection.
  • Create materials and tools to support the agency network.
  • Working with Market by Met Council, the Food Program’s online database.

  • Other related assignments as necessary.

Competencies:

• Must have a passion for serving those in need consistent with the mission of Met Council.
• Clear written and oral communicator who can speak to various internal and external stakeholders and be mindful of cultural and religious norms based on the audience.
• Demonstrated ability to manage and track multiple elements of a program, including but not only using spreadsheets to track participation.
• Ability to work effectively in collaboration with other individuals and organizations and operate with a high degree of professionalism, interacting with clients and staff in a friendly and conscious manner.
• Ability to work in a fast paced environment.
• Ability to assess situations to determine the importance, urgency, and risks and make clear decisions, which are timely and in the best interest of the agency.
• Commitment to growing and developing professional skills.
• Must demonstrate strong technical skills and an ability to problem solve.
• Knowledge of Kashrut Law and knowledge of Jewish cultural norms, a plus.

Skill and Education:

• College degree or equivalent combination of education and work experience (preferably in the area of human services)
• Experience with public presentations and operating with a high level of professionalism (required)
• Experience forging and building relationships with community and government leaders (required)
• Strong knowledge of Microsoft Office Suite(required)

Physical Demands:

1. Required Constantly: Walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot
2. Required Frequently: Standing and climbing stairs; carrying laptop & files (approx. 8-10 lbs)
3. Required Occasionally: Reaching above the shoulder, and lifting 5-25 pounds, pushing and pulling

Special Requirements:

1. Travel throughout the five boroughs using public transportation.
2. Ability to move around and about the warehouse.
3. Completion of food safety courses: NYC Department of Health Certificate in Food Protection, NYC Department of Health Food Protection Course for Special Food Programs, ServSafe Certification.

Compensation: $55,000 - $60,000 per year.

Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline