Company description

Ya Oaxaca is a Mexican food brand founded by Chef Susana Trilling with a mission to share the flavors of Oaxaca, Mexico with the world in order to elevate the perception of Mexican cuisine. To start we have launched a line of traditional heat-and-serve mole sauces and are expanding to cooking sauce and salsas. The company has been growing quickly with a national launch into Whole Foods Market as well other key grocery partners.

Job description

We are hiring a part-time Sales and Operations Coordinator to assist in the management of our supply chain, manufacturing, operations and sales departments. The position is part-time but could quickly turn into a full-time role for the right person and as the company grows.

RESPONSIBILITIES

• Create and manage all POS, shipping, and BOLS for both distributors and warehousing facilities.
• Coordinate with warehousing partners to ensure on time and in full delivery to distributors.
• Maintain customer service and sales email inboxes.
• Maintain and manage ERP and inventory systems, including managing and creating product builds.
• Create sales orders via inventory management system and email invoices to customers.
• Enter new customers and maintain customer information in the inventory management system.
• Pursue any unpaid invoices.
• Respond to customer inquiries promptly and informatively.
• Enter sample requests for the sales team.
• Confirm storage inventory levels versus our records on an ongoing basis.
• Assist in maintaining levels of inventory at Amazon for Amazon fulfilled orders.
• Organize and maintain Google Drive so that files are easily accessible for the rest of the team.
• Respond to questions and reviews on Amazon.
• Maintain Amazon posts.
• Setup, track & follow up on all shipping logistics for freight shipments.
• Resolve mis-shipments and delays as they arise.
• Answer order-related questions from colleagues and customers.
• Other operational tasks as needed.

QUALIFICATIONS

• At least 2 years work experience, preferably in an administrative, operational, or CPG setting.
• Excellent verbal and written communication and relationship-building skills.
• Fluency in Spanish is required.
• This is a remote role so the ability to work independently and to manage and prioritize time and responsibilities is a must.
• Strong attention to detail.
• Experience in the food industry is a plus.
• Experience with applications such as Quickbooks, Shopify, Amazon

Compensation

this position is: hourly, $20/hr +

Location

job can be done remotely

Application instructions

Deadline

no deadline