Company description

Mission

Our mission is to improve the lives of spice farmers by directly sourcing from small, sustainable farms and inspire culinary creativity by crafting blends that celebrate unique flavors from around the world. We value organic, fair trade ingredients, supporting women, and enriching our local community — and making sure we all have the chance to eat well.

About

Curio Spice Co. is an independent, woman-owned, certified B Corp™ dedicated to finding unique, organic spices around the world, sourcing them responsibly and bringing them together in artful blends. We operate a brick and mortar store and kitchen in Cambridge, MA where we sell pure spices, spice blends, and spice accessories, as well as teach classes and hold events in our new lab space next door. We aim to create an intense sensory and educational experience for people who visit our shop and to bring them closer to the communities of farmers around the world who cultivate these flavors. Our products are sold online, directly to restaurants, and through other retail stores across North America.

Job description

Job Description

Purpose: Join Curio Spice Co. to help change the world one spice at a time. We are seeking passionate individuals to help our customers feel welcome and inspired in our Cambridge, MA storefront as well as a NEW location opening this spring at the Boston Public Market!

Curio Spice Associates are responsible for delivering a uniquely educational and sensory experience to all customers while operating the point of sale and offering exceptional customer service. Ongoing product knowledge and sales technique training will be provided to team members.

This job has 2 locations, so ability to get to both locations is a must.

Key Responsibilities and Tasks

Assist Retail Customers

• Greet and create a welcoming environment for all Curio customers upon arrival
• Help meet and exceed sales goals
• Educate and guide Curio’s customers through our spice offerings, house-made blends & tools
  • Participate in staff sensory training exercises and display in-depth knowledge of Curio’s products
• Answer customers questions, give advice and offer recommendations
• Share and explain Curio’s mission and values
• Operate Point of Sale (register system), handle returns, exchanges, and gift wrapping
• Answer the phone, process and fill phone orders (Cambridge only)
• Engage customers with upcoming events & programming opportunities in the lab (Cambridge only)
  • Support event setup & breakdown
• Assist with weekend sampling program including preparation, service and cleanup while maintaining food safety protocols

Maintain Store Organization & Backstock

• Restock shelves, rotate product, maintain Curio shelf and display merchandising protocols
• Assess back stock and communicate with the team to maintain inventory
• Assist with maintenance duties such as sweeping, vacuuming, mopping, emptying trash, dusting
• Organize and assemble gift sets, as needed

Skill and Requirements

• Detail Oriented/Organized
• Sales Acumen
• Following directions
• Time Management and Prioritization
• Maintain composure, efficiency, and quality of work in a fast-paced environment
• Independent worker and self-starter
• Customer focus/acts and speaks with the customers in mind
• Approachable/Flexible
• Ability to lift up to 50 lbs
• Ability to stand for 8 hrs
• Ability to take public transit or get to Boston Public Market and Cambridge store (there is little to no parking available)
• Must be up to date with COVID vaccines and boosters, and willing to comply with mask mandates when required
• Ability to reach overhead, bend down, and continually able to walk up and down a staircase carrying boxes, products and other necessary items

The Cambridge storefront is located in North Cambridge, a 5 minute walk from the Red Line Davis Square T stop.

The Boston Public Market is located in downtown Boston, directly above the Orange line Haymarket T stop.

We offer competitive wages, a warm & enriching work experience with room to grow in our small, mission-driven company. We offer:

• Unlimited spices
• Sensory training and education
• Employee field trips and development opportunities
  
• Paid sick time

As an equal opportunity employer, Curio Spice Co. is dedicated to fostering an inclusive workplace and a diverse workforce. We are committed to prioritizing applicants from our local community.

Employment decisions at Curio are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, beliefs, family or parental status, or any other status protected by the laws or regulations in Massachusetts. Curio does not tolerate harassment or discrimination based on any of these characteristics.

Compensation

this position is: hourly, $15-20/hr

Application instructions

Deadline

April 30, 2024