Company description

At Campbell & Co, we believe in the power of good food and in sharing it with others. Our focus is on locally-sourced and well-made goods—items that celebrate our community of NYC producers and upstate NY farmers. We love to share the stories of our makers, from the rooftop farmers growing heirloom tomatoes that overlook the Manhattan skyline to the cheesemakers aging provolone below the streets of Brooklyn. Our cheese case features more than 100 carefully-curated domestic and imported cheeses. Our beer and cider selection is just as large and unique – we love sour beers and we hope you do too! The Campbell & Co. kitchen and catering program utilizes the best ingredients from the season to create sandwiches, salads, breakfast biscuits, cheese boards, desserts, and more. Over the years we’ve worked hard to earn a devoted following and are known as much for our warm and friendly customer service as our products (our breakfast biscuits are legendary!).

Job description

The Operations General Manager works hand in hand with Director of Operations by managing the day-to-day operations of our two busy shops. These include a busy daytime cafe, artisanal grocery store and robust catering program. They are responsible for making it all run smoothly; all while also fostering a positive and engaging environment that keeps both customers and staff happy! This role oversees an incredibly dynamic business model so candidates must be problem solvers, energetic, enthusiastic and great multi-taskers!

Some areas of concentration would be:

• Daily Management of the operations of the Retail Shops and all its facets
• Beverage Mgmt: Espresso, Fine Tea & Slushies and others - must be expert level barista
• Service Mgmt and Customer Service Mgmt
• Collaborating with Culinary, Catering, Executive, Inventory, Retail and other teams to ensure continuity for all programs.
• Scheduling, Training, Onboarding and Support of all the FOH Team including Shift Leads
• Inventory & Retail Product Management
• Sanitation and Equipment Maintenance of the shops.
• Utilizing Software and other Apps - must be proficient with Point of Sales terminals, Apple computers, google suite, Slack, Square for Retail, Spotify, Wifi, bluetooth, etc - these are mandatory to manage the shops.
• Advise on Business Growth - using appropriate reporting and guides, suggest and review new items or trends as well marketing guidance and/or outreach and other research that would be appropriate for the shops and the business.

Full job description is available at the interview. Looking forward to learning more about you!

Compensation

this position is: salaried, $75,000 - $100,000

Application instructions

Deadline

no deadline