Company description

For the last 17 years, Chef Spike Gjerde has been operating Woodberry Kitchen and a restaurant group built around an approach that asks: “What is the best way to feed ourselves?” One part of the answer is to use the purchasing power of restaurants to support regenerative agriculture on small farms in the Mid-Atlantic, crucially diverting dollars from an industrialized commodity agriculture industry that causes environmental harm.

Our company drives value to regenerative growers in the Mid-Atlantic by hosting food & beverage centric weddings and bespoke events, operating a beloved coffee shop, and an intimate 'jewel-box' fine-dining restaurant. Our approach involves processing the best produce grown in the region, baking with local grains and flours, cast iron cookery, live fire cooking, classic regional cooking techniques, and (soon) canning/preservation of local produce, peppers, and herbs. We hold ourselves to high standards of hospitality, aim to create thoughtful and high-touch experiences for guests, work with the best ingredients and tools, and facilitate high quality professional food jobs deeply rooted in Baltimore. Our team is lead by Chef/Owner James Beard award-winning Spike Gjerde, CFO Aazam Yaqoob, and Culinary Director Steven Kenny. Our company is growing again, close to purchasing $1MM in food from growers annually. As we grow, we are looking for the best hospitality professionals in the business to join our team.

Job description

About the role:

 We are looking for one exceptional individual to manage our cafe operation at Artifact Coffee. Artifact is located in the beautifully restored Union Mill, in Hampden and for the last 12 years has served incredible breakfast and lunch fare driven by Spike’s approach along with a specialty coffee program focused on excellence.

 The right candidate has experience managing diverse Front of House teams in cafes and/or restaurants and is well versed in managing every aspect of the guest experience, training, coaching, organization, and managing facilities. The right candidate is a service pro and quality-focused individual who understands our approach and can be an ambassador for it with guests and teams.

The typical schedule for this role is Wednesday to Sunday 7am-4pm, with some variation based on the needs of the cafe and company. The role includes oversight of private events which occur in evenings, and may involve working occasional events as needed. We offer health insurance, vision/dental coverage, and an HSA program, along with company perks like community pool access in the summers and unlimited free hot sauce and coffee.

Responsibilities:

-Recruit, train, and provide ongoing coaching for a high-caliber diverse team of hospitality professionals across the cafe. Own a constant running dialogue with teams about better coffee and service, and challenge our teams to grow. Manage the team scheduling to ensure the cafe has the right people in the right roles at all times.

-Drive service excellence in the dining room by modeling service mechanics and driving great services in the cafe daily.

-Manage purchasing of beverage ingredients and tools for our coffee program, other beverages, and private events.

-Manage facilities to ensure our cafe equipment and systems are always properly functioning including preventative maintenance, service calls, and ongoing care for our spaces. Ensure the cafe is always looking its best as a clean place to work and dine.

-Drive profitability of the cafe by managing costs and labor effectively, along with growing the topline through excellent service and team development.

 

Compensation commensurate with experience.

Compensation

this position is: salaried, 50k-75k

Application instructions

Deadline

December 31, 2024