Company description

FRESHFARM builds a more equitable, vibrant, sustainable, and resilient food future for the region by producing innovative solutions in partnership with local communities and organizations in the DC area. We create food access, economic development, and community building through hands-on education, farmers markets, and distribution programs. Our producer-only farmers markets and food access programs ensure that fresh and local foods are accessible to all while providing vital economic opportunities for growers and amplifying their vital role in improving our regional food system.

Job description

WHO YOU ARE:

• Exci
• Passionate about creating inclusive spaces for the community to enjoy and access local food and support regional farmers and food producers
• Previous experience in customer service, retail, food or agriculture, or foreign language aptitude, specifically Spanish and Chinese (Mandarin or Cantonese), is a plus, but not required

WHAT YOU’LL DO:

Market Staff & Operators are the face of FRESHFARM at markets. They play a key role in the success and growth of markets. Market Staff & Operators are assigned to one or more markets consistently and report to the Markets Personnel Manager.

Operations

• Execute day-to-day operations of markets, including transporting equipment and supplies, supporting partners & sponsors, coordinating set up & breakdown, and administering transactions; Operators take on additional operations management duties
• Support administration of food access programs and promotional & fundraising events; Operators take on additional program coordination duties
• Enforce rules & regulations fairly and consistently with all farmers and producers
• Ensure the safety of markets by enforcing safety rules, securing the market site, de-escalating and resolving conflict, and involving the Senior Markets team as needed
• Market Operators: support management of volunteers and other staff and support the outreach and promotion plan for markets
• Provide substitute coverage and assist with other market-related tasks and projects as needed

Administration & Finance

• Assist with (Market Staff) or Ensure (Market Operators) accurate and timely submission of various market reports & logs
• Attend weekly Market Team meetings, check FRESHFARM email regularly.

Customer Service & Communication

• Maintain and create an extraordinary customer service experience for the the public & farmers
• Communicate FRESHFARM’s purpose and mission to the public
  Market Operators: Act as a liaison between FRESHFARM and farmers and producers; ensure positive and effective communication & support.

THE DETAILS:

Market Operator: this is part-time, non-exempt position currently scheduled for 8 hours per week; hours for this role range from 8-40 hrs/week pending assigned markets & substitute shifts assigned

• Current Open Shift: H Street, Saturdays from 7am-2pm
• This is a unionized position in a Bargaining Unit represented by UFCW Local 400
• This position is paid at a starting rate of $21/hr*
  • $0.50/hr increase on employee’s 1st & 2nd anniversaries;
  • $0.15/hr increase on 3rd
  • $0.15 / hr increase on 1st & 2nd anniversary of the Collective Bargaining Agreement
  • *If professionally fluent in Spanish and/or Mandarin, employee will receive and additional $0.35/hr

Market Staff: this is a part-time, non-exempt position currently scheduled for 8 hours per week; hours for this role range from 8-40 hrs/week pending assigned markets & substitute shifts assigned

• Current Open Shift: Monroe Street, Saturdays from 8am-2pm, beginning in Jan. 2025
• This is a unionized position in a Bargaining Unit represented by UFCW Local 400
• This position is paid at a starting rate of $20/hr*
  • $0.35/hr increase on employee’s 1st & 2nd anniversaries; $0.15/hr increase on 3rd
  • $0.15 / hr increase on 1st & 2nd anniversary of the Collective Bargaining Agreement
  • *If professionally fluent in Spanish and/or Mandarin, employee will receive an additional $0.35/hr

• Must also be available to work at the office downtown; most admin work can be done remotely
• Part-time employees will receive 40 hrs annual sick leave after 90 days of tenure, pro-rated for the portion of the year they are hired; in 2025, sick leave will be accrued (1 hr/28.5 hrs of work)
• Employees accrue vacation (1 hr/26 hrs worked); increases in accrual rate after 3 & 6 yrs tenure

PHYSICAL & OTHER REQUIREMENTS

• Must have the ability to: remain in a stationary position and/or move about Market for up to 9 hours per workday; work outdoors in all weather conditions, up to 9 hours per workday; regularly load 50-100 lbs onto and off of a cart or dolly, with or without an assistive device; regularly push/move carts with equipment (~150-400 lbs), sometimes up to 650 ft.; set up market equipment including putting up pop-up folding tents and folding tables
• Access to cell phone required; $25/month stipend provided (n/a for subs)
• Access to a vehicle is a plus, but not required
• Fully vaccinated against COVID-19 or willing to acquire & submit a weekly COVID-19 test

EQUAL OPPORTUNITY EMPLOYMENT

FRESHFARM is an equal-opportunity employer committed to diversity and building an equitable and inclusive workplace for people of all backgrounds and experiences. We encourage members of traditionally underrepresented groups to apply, including people of color, LGBTQ+ people, veterans, and people with disabilities. We do not discriminate, and will take affirmative action measures to prevent discrimination against any employee or job applicant on the basis of race, color, national origin, gender, gender identity, gender expression, sexual orientation, age, religion, creed, disability, or veteran status in any areas or conditions of employment.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline