Company description

Founded by chef Dan Barber of Blue Hill and Blue Hill at Stone Barns, Row 7 is a seed-to-table food company dedicated to deliciousness in everything we grow and make. Built by a community of chefs, farmers, plant breeders, and plant eaters, we strive to make ingredients taste better before they ever hit a plate. It’s a collaboration—a cross-pollination—based on a simple premise: flavor can succeed where commodification has failed. We believe flavor can change how we eat and, in turn, how we grow our food. Row 7 launched a line of branded organic vegetables for sale in grocery stores in the Northeast in 2022, expanded nationwide in the fall of 2024, and will introduce ready-to-eat vegetables in early 2025.

Job description

JOIN ROW 7

The Row 7 Warehouse and Seed Operations Assistant will be an integral part of the Row 7 team, supporting all aspects of the fulfillment process and liaising with customers. The role will support Row 7’s produce, creative, and operations team members on a regular basis.

JOB CLASSIFICATION

Full-time, Regular (year-round), Non-exempt

REPORTS TO Warehouse and Fulfillment Manager

LOCATION Newburgh, NY 12550

RESPONSIBILITIES

Warehouse & Fulfillment

• Support daily order fulfillment under the direction of the Warehouse and Fulfillment Manager, including packing and checking orders and coordinating daily shipments
• Manage seed and packaging inventory systems and coordinate seed packing and restocking
• Log and report seed lot quality data on incoming seed lots with Warehouse Manager and Seed Systems Specialist
• Assist with quality control sample allocation and reporting
• Assist in seed lot treatments as needed
• Maintain trial seed inventory and pack and ship trial seed orders.
• Maintain a clean, organized, and safe working environment
• Serve as the point of contact for large-volume seed allocation
• Checks and maintains shared spreadsheet daily for new requests and accuracy
• Responsible for donation inventory system and allocation
• Support warehouse staff meetings by tracking deliverable and operational issues
• Other warehouse administrative tasks as needed or assigned

Customer Support (November - March)

• Assist with answering questions and inquiries via phone and email in a timely, kind, and professional manner, including reception and troubleshooting of incoming orders
• Support troubleshooting quality issues and ensure that customer issues are resolved satisfactorily
• Communicate grower and customer feedback to team members to support the development of technical growing resources
• Participate in outreach calls to existing customers

EDUCATION AND EXPERIENCE

• General computer literacy, including G Suite
• Working knowledge of warehouse operations, Airtable, Shopify, and Shipstation is a plus but not required
• Understanding of organic agriculture and general ecological principles preferred

THE IDEAL CANDIDATE IS

• A skilled verbal and written communicator
• Proactive and can work independently
• Curious and engaged with the work
• Able to follow directions and standard operating procedures
• Highly organized and detail-oriented, capable of managing multiple projects and priorities
• Able to set an efficient and accurate pace of work
• Able to stand for multiple hours a day
• Capable of heavy lifting (up to 50 pounds)

DETAILS

• The Warehouse and Seed Operations Assistant is a full-time, regular (year-round), non-exempt position
• Hourly wage of $25 - $28 per hour
• Benefits include:
  -Generous Paid Time Off, Parental Leave, Volunteer Time Off, and Floating Holiday Programs
  -Up to 75% funded Health, Dental, and Vision Insurance
  -Health Flexible Spending Account (FSA)
  -401(k) eligible after three months of employment
  -Educational Reimbursement Program
  -Employee Discount on Row 7 Seed Products

Compensation

this position is: hourly, varies DOE, $25.00 - $28.00

Application instructions

Deadline

no deadline