Company description

Since 2008, Hot Bread Kitchen has empowered New Yorkers who face barriers to economic opportunities through transformative careers in New York City’s food industry. We offer small business development programs, culinary skills training, and job placement, bolstered by individualized wraparound supportive services. Our small business program, HBK Incubates, supports entrepreneurs as they transform their food businesses into sustainable income sources. Culinary Fundamentals, our award-winning culinary training program provides access to high-quality jobs for those starting their careers in the food industry. Our upskilling programs enable incumbent workers to gain further skills leading to higher wages and career advancement. We work diligently alongside our network of over 200 food employer partners and more than 250 nonprofit and government partners to ensure our graduates are set up for success both at home and in their careers.

Job description

THE OPPORTUNITY

Hot Bread Kitchen’s HBK Incubates program supports women of color and immigrant food entrepreneurs by providing mentorship, technical assistance, kitchen space, and resources to help them start and grow sustainable businesses. The Senior Director of Small Business Programs will oversee the Seed, Start, Scale, and Cultivate programs, drive revenue growth, and foster a strong entrepreneurial community. Reporting to the Chief Program Officer, this leadership role requires strategic, financial, and mentorship skills to support business viability and long-term wealth-building for participants.

GENERAL RESPONSIBILITIES

Program and Partnership Development:

Develop and implement programs and partnerships in alignment with Hot Bread Kitchen’s 2025 - 2027 Strategic Plan to both expand and deepen impact. Specifically:

Expand small business programs, making it more accessible to all New Yorkers and making Hot Bread Kitchen New York City’s hub for all food entrepreneurship activities.
Deepen Hot Bread Kitchen’s small business programs to impactfully meet the needs of food entrepreneurs, focusing on revenue growth, capital access, and access to markets for all food businesses, including early stage and those poised for growth in the Scale Program.
Increase programmatic financial planning capacity across all program areas, including ensuring that the team core business financials are infused across all program materials and tools.
Lead efforts to build and nurture strategic partnerships with a focus on leveraging the small business landscape to build programs that expand access to capital and markets.
Monitor and evaluate the effectiveness of financial planning initiatives, adjusting strategies as needed to ensure sustainability and growth for entrepreneurs.

Management and Continuous Improvement:

Manage, mentor, and grow a high-performing team, providing supervision and guidance to ensure successful program execution and team development.
Partner with the Director of Impact and Innovation to develop and manage key performance indicators - measuring program effectiveness, tracking progress toward business growth, and assessing overall program impact.
Ensure ongoing quality and timely data collection.
Use data and member feedback to continuously improve programs, ensuring they drive results that support the sustainability and growth of small businesses.
Provide data-driven insights to stakeholders, ensuring alignment with goals and showcasing measurable outcomes.

Development:

Work closely with the Senior Director of Institutional Partnerships to identify and pursue funding opportunities, including grants and partnerships, which support the small business program expansion and long-term sustainability.
Represent Hot Bread Kitchen at funder meetings and appeals, cultivating relationships with potential funders and advocating for support of small business programs.

QUALIFICATIONS

Proven experience (10+ years) in small business program management, with a particular focus on capital access, business development, and entrepreneurial support.
Passionate about Hot Bread Kitchen’s mission to advance economic mobility for women and underrepresented communities through New York City’s vibrant food industry.
Ability to thrive in both independent and collaborative settings, managing multiple priorities in a fast-paced, goal-driven environment with tight deadlines.
Receptive to feedback, with a growth mindset and the ability to adapt and improve.
Excellent written and verbal communication skills, with the ability to engage a wide range of stakeholders and effectively convey complex ideas.
Strategic thinker who is detail-oriented, process-driven, and able to balance vision with execution.
In-depth understanding of the barriers facing immigrants and women of color in starting and scaling businesses, with a commitment to addressing these challenges.
Experience working with small food businesses strongly preferred, including expertise in financial management
Proficiency in Microsoft Office and Google platforms required; experience with Salesforce is a plus.

MANAGEMENT AND ORGANIZATIONAL LEADERSHIP

Member of Hot Bread Kitchen Leadership team providing thought partnership to the Executive team on operations and strategic planning, and contributing to the organization’s fun, collaborative and caring culture.
Ensures effective internal communications, collaboration and a culture of philanthropy across teams to advance goals of Hot Bread Kitchen.
Supports and actively engages in the principles of Diversity, Equity and Inclusion across the organization.

COMPETENCIES

Strategic-minded -Aligns goals with vision, drives change, and supports improvement efforts.
Collaboration - Collaborates effectively to achieve common goals, building authentic relationships across diverse backgrounds. Embraces differing viewpoints and navigates discomfort in unfamiliar interactions.
Innovative - Inspires growth, stays optimistic, and makes ideas work.
Results-driven - Meets goals, adapts, and drives progress.
Influence - Enlists the support and cooperation of others and encourages them to be proactive, uses their position and role to create a positive change.

COMPENSATION & BENEFITS:

This is a full-time position. The salary range is $95,000 to $105,000 and is commensurate with experience. Hot Bread Kitchen’s comprehensive benefits package includes health/vision/dental insurance (available from day one!), 401K contributions, paid office closure (including holidays and staff appreciation days), a one-week holiday break at the end of the year, flexible vacation time, generous sick and paid family leave, and a paid sabbatical program (after 5 years). Our organizational culture is entrepreneurial, flexible, and civically minded (learn more about our culture on hotbreadkitchen.org/careers).

Compensation

this position is: salaried, varies DOE, $95,000.00 - $105,000.00

Application instructions

Deadline

April 04, 2025