Company description

SOS Meals on Wheels is a 501(c)3 nonprofit committed to fostering the independence and dignity of older adults by reducing food insecurity and isolation, with daily nutritious meals, friendly visits and connection to support services.

SOS Meals on Wheels produces and delivers over 500,000 meals annually for homebound seniors living in Oakland, Hayward, San Leandro, Castro Valley, San Lorenzo, Fremont, Newark and Union City (the last three as of September 2023). As advocates for senior citizens, the organization’s mission is to provide a nutritious meal delivered by a friendly face that also acts as a wellness check, allowing seniors to remain independent in their homes as long as safely possible.

Job description

OPPORTUNITY HIGHLIGHTS

• Salary range for this role is: $120,000-$135,000
• Benefits include:
• 14 paid Holidays (including a floating holiday for your birthday)
• Three weeks paid time off each year
• 80 hours paid Sick Leave each year
• 50% Health Insurance premiums paid (for qualifying plans)
• 100% Vision and Dental Insurance premiums paid
• 403(b) retirement plan
• Honeybee financial wellness and coaching benefit program
• The opportunity to support the dignity and independence of older adults experiencing food insecurity and isolation in our communities

POSITION OVERVIEW

The Director of Operations is responsible for overseeing all logistics, meal production, and delivery services to ensure efficient, high-quality service. This role emphasizes operational excellence, resource management, and continuous improvement across various departments. The Director of Operations will collaborate closely with the Program Director to ensure that operational strategies support SOS Meals on Wheels’ mission of providing client-centered, holistic services. As part of the senior leadership team, this role plays a crucial part in driving the organization's operational health and scalability while upholding the values of quality, safety, and efficiency.

For more information, please visit https://www.sosmow.org/.

QUALIFICATIONS

• 5+ years in operational leadership, with experience in high-volume food service operations, transportation, and/or logistics management desired.
• Strong collaboration skills with the ability to work across departments, particularly with the Program Director, to ensure that operational activities support client-centered service delivery.
• Nonprofit management and/or senior service operations experience a plus.
• Prioritize relationship-building, getting ‘buy-in’ from stakeholders, demonstrating professional integrity, and showing commitment to SOS Meals on Wheels’ mission and values.
• Experience working within Salesforce.com or Salesforce.org desired.
• Proficiency with Microsoft Office Suite (Access, Word, Excel) and experience with logistics, scheduling software, and fleet management systems preferred.
• Ability to manage and support diverse teams across multiple job functions and backgrounds, fostering a collaborative and mission-driven culture.
• Ability to be an individual contributor as well as a team player.
• Excellent organizational and problem-solving skills, with a track record of driving efficiency and operational improvements.

Compensation

this position is: salaried, more than $100,000

Application instructions

Deadline

no deadline