Company description

L.A. Grocery & Café is an all-day café & market dedicated to intentional procurement, shorter supply chains, and minimizing waste through intelligent repurposing. 

Our vision is to create a grocery store and café that directly connects our customers to sustainable farms and food producers across California, the West Coast and beyond. 

Job description

ABOUT THE ROLE:

The Grocery department is central to our customers’ experience. It’s important that the Front End exhibits strong communication, attentive organizational skills, and an optimistic attitude. This role is responsible for setting up and/or closing down the store for daily business, providing warm hospitality, and ensuring the practice of company standards.

ABOUT THE TEAM:

The Grocery / Produce Team at LAG&C is our center of gravity, dedicated to presenting the community with local, organic staples and just-picked produce from favorite farmers’ market vendors alongside enduring pantry essentials and specialty items. Each member of the Grocery / Produce Team is an active participant and a bridge toward our mission of exploring generative food systems that enrich the lives of people and the places they live.

ABOUT YOU:

Working toward positive customer experiences you thrive in a team environment, take your responsibilities seriously, have the ability to multitask, and think quickly on your feet. Passionate about seasonal produce (or are willing to learn!) and high-level hospitality, you love food and you’re eager to learn more about our mission. 

WHAT YOUR TYPICAL DAY WILL INCLUDE:

**This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. 

• Ensure all opening and closing procedures have been completed.
• Serve customers with a positive, timely and willing attitude.
• Educate daily about new products, changes to produce, and cafe menu items.
• Stock, rotate and face products with attention to expiration dates.
• Remain attentive to product expiration dates ensuring the oldest products are sold first.
• Maintain accurate pricing and signage.
• Demonstrate familiarity of Grocery department products and their locations in the store.
• Deliver exceptional, friendly customer service when on grocery selling floor.
• Build displays and arrange department products to make attractive presentations, highlighting featured and/or unique items, as needed.
• Assist Produce department with opening display at beginning of day or proper storage at end of day.
• Assist Receiving department with product delivery, receipt, and storage.
• Assist customers with product selection which may include making recommendations based on customer needs
• Educate yourself daily in order to create expertise in the department that includes: farmer information, recommended uses, storage, etc.
• Maintain a beautiful check out area for customers.
• Stock, rotate and face products with attention to expiration dates.
• Check out customers efficiently using company established policies and procedures.
• Bag groceries appropriately and efficiently for customers.
• Count cash register at beginning of shift and/or balance cash register at end of shift.
• Follow the employee handbook at all times, especially on service standards and appearance.

WHAT YOU’LL BRING:

• Grocery, service, and/or hospitality experience.
• Interest in seasonal produce and thoughtfully sourced products. Produce experience is a big plus!
• Proficient point of sale experience.
• Proficient at cash reconciliation.
• Acute organizing and strong project management skills.
• Passion for warm hospitality and quality customer service.
• Strong verbal communication skills.
• Excellent interpersonal skills to communicate with management, co-workers and customers that contribute to a productive and joyous team environment.
• Exemplifies company guidelines/protocols, workplace safety and health department standards.
• Flexibility to work mornings, evenings, weekends, holidays, as needed.
• Ability to lift and carry 50 lbs.
• Possess full body mobility (bending, stooping, twisting, and reaching). 

JOB TYPE + COMPENSATION RANGE

• FULL-TIME + OPEN AVAILABILITY
• $19-$20

WHAT WE OFFER:

Competitive pay rates, a generous store discount, healthcare options, accrued paid sick time, professional development and growth opportunities.

STUFF TO BE AWARE OF:

LAG&C is an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, national origin, religion, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite everyone who meets the criteria for the job to apply. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you.

Compensation

this position is: hourly, varies DOE, $19.00 - $20.00

Application instructions

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Deadline

no deadline