Company description

Elmendorf Baking Supplies is a baking supply shop, cafe, and grain mill packed into a little corner of East Cambridge, MA. Our unique shop is a paradise for food lovers, stuffed with a wide array of baking supplies and hard-to-find ingredients for passionate bakers and cooks.

The shop is centered around our Vermont-built stone mill, where we mill grain sourced directly from small farms mostly in New England and the surrounding region. We sell our flour directly to customers, local chefs, and bake it into the pastries we serve at our cafe.

The cafe offers delicious homemade sandwiches, Barrington Coffee & espresso drinks, and awesome baked goods mostly made with flour milled at the shop. Our bakery recently received a Rising Star restaurant award!

The owners have years of FOH and BOH experience at some of Boston's best bakeries, restaurants, and specialty food stores.

Job description

We’re looking for a Shift Leader who is passionate about baking, food, and hospitality and wants to help bring that enthusiasm out in others. The Shift Leader supports the Store Manager and owners in carrying out the vision of the front end of the shop. This position is full-time (35-40 hours), 5 days a week. Along with the general daily duties of making espresso drinks, ringing customers up, providing great customer service, packaging products for the shelf and washing dishes, the Shift Leader’s role also includes:

-Overseeing cafe when Manager is not present (including opening and/or closing)

-Delegating tasks throughout the day (packaging products for the retail shelf; making cafe syrups; baking off cookies; etc.)

-Ensuring great customer service is met

-Keeping the pastry case and espresso area stocked, clean, and up to shop standards

-Keeping the cafe area inside and outside clean, neat and a nice place to be

-Communicating with the Manager and back of house as needed

-Being a positive presence and role model

-Assist in training new employees

-Ordering product for cafe as needed

Qualified candidates will have:

-At least 1 year of food service experience (FOH or BOH)

-At least 1 customer service experience

-Strong interest in baking and food

-Retail experience not required, but a plus

-Professional baking experience not required, but a plus

-A sense of urgency while keeping a friendly demeanor

-Ability to take direction and ask questions

-A sense of cleanliness and organization

-Reliability VERY important

-Ability to get along with others

-Ability to work 8-10 hour shifts, including at least one weekend shift. (you’ll occasionally be asked work both weekend days).

Compensation and Benefits

Pay: Average $23-$25/hr including tips (base wage $15, plus $8-$10 per hour pooled tips). Guaranteed minimum $23/H

Two weeks paid vacation

Optional retirement plan

Shoe stipend of $150

Monthly flour, grain, and bulk coffee stipend

30% employee discount

Shift meals, paid break and unlimited coffee/tea

Opportunities to attend events/classes held at the shop

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline