Company description

Seasonal Farmstand Site Staff and Site Lead

Organization Information

GrowNYC is a 54-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include:

Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food.
We build and support community and school gardens through volunteer days, technical assistance, training, grants, and more.
We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment.

Job description

Responsibilities (include, but are not limited to)

Staff Duties/Responsibilities:
Operations

Set up and break down the Farmstand, carrying equipment and cases/bags of produce weighing up to 65 lbs, folding tables and tents, standing for up to 8 hours per shift, and performing other physical labor. (Aiding techniques/tools will be provided for safe lifting upon request)
Answer customer questions about products, including sourcing, farming practices, and food preparation
Attend meetings with supervisors, regular ongoing trainings, and departmental outings
De-escalate conflict at the Farmstand between customers and/or the public as it arises
Support the driver in maintaining a well-organized van
Food Access

Educate customers regarding food access and nutrition incentive programs
Perform debit/credit, cash, SNAP/EBT, and other nutrition benefit transactions

Promotions and Outreach

Provide exceptional customer service to Farmstand customers
Conduct cooking demonstrations and onsite promotional events (varies by site)
Post informative and engaging content to GrowNYC social media channels
Perform outreach in the local community to promote Farmstand and the use of SNAP and other nutrition incentive programs

Site Lead Duties/Responsibilities (all of the above, plus):

Administration

Oversee daily market operations, product displays, customer service, inventorying, and site clean-up
Delegate tasks to site staff as needed
Ensure that site bins are fully stocked with all necessary materials each week, by picking up supplies from the office and bringing it to your site
Manage conflict at the Farmstand between site staff, customers, and the public as it arises and observe protocol for reporting and follow-up
Attend meetings and complete administrative work remotely or at the GrowNYC office, including a mandatory in-person bi-weekly meeting on Tuesdays at 10 am and bi-weekly virtual check-ins with supervisors
Maintain accurate records for debit/credit, cash, EBT, and other nutrition benefit transactions
Be responsible for a bank of cash, an iPad, and other equipment necessary for completing transactions
Safely deposit cash income into the GrowNYC bank account within 24 hours of site closing each week (cash deposits for Saturday sites should be made by Monday at 12pm)
Maintain organized accounting records for the Farmstand and complete weekly reports for each site
Complete and distribute a “Run of Show” (operations schedule) to site staff for each Farmstand shift

Driver Duties/Responsibilities: (for Site Staff who drive only)

Safely operate a cargo van on NYC roads and highways, distributing market equipment to Farmstand sites (may include multiple sites)
Report vehicle issues to Supervisor and/or Fleet Administrator immediately as they arise
Complete the pre trip vehicle inspection forms for every driving shift
Complete the weekly dry goods inventory spreadsheet
Park the van in a legal street location which often requires parallel parking. Use Google van channels to communicate the van location at the end of the shift. Parking location can vary throughout the season based on a van plan
Drop off unsold food donations at designated locations
Follow all procedures for incidents and accidents and comply with the Vehicle Collision SOP

Required Qualifications (for ALL)

Willing to work every scheduled shift throughout the season (July through November), including weekends and holidays
An early riser who enjoys working outdoors in all weather conditions
Experience working in retail and/or customer service
Willing to work weekdays and weekends
Enjoy talking and working with people of all backgrounds
Comfortable working with the public in a variety of NYC neighborhoods
Strong communication skills and the ability to respond to work-related communication in a timely manner
Excellent time management and organizational skills
Works well both independently and as a member of a team

Additional Required Qualifications For Site Staff who drive only:

A valid driver’s license with at least one year of experience and willingness to drive a cargo van
Have a satisfactory driving record
Experience driving on NYC streets and highways
Able to use good judgment and make safe decisions while driving
Comfortable driving in all weather conditions and able to start driving early if there is inclement weather

Physical Requirements

Ability to lift up to 65 lbs (aiding techniques/tools will be provided for safe lifting upon request), though employees may request accommodations as needed. For field staff positions, GrowNYC will relay important information to you on an ongoing basis. You will need to access certain platforms (apps) to communicate with your team. We require a phone/smartphone that has access to the internet/email and call/text at the time of hire.

Position Details

Schedule

The schedule and amount of hours are subject to change and may vary from 6.5 hours a week to up to 35 hours per week. Overtime work requires the program director’s approval. Shifts are available Wednesdays through Saturdays and usually need to arrive on-site by 7 am.

Compensation

The position is a non-exempt seasonal and variable hourly position. It pays $21/hour when performing Staff and/or Driver role and $22/hour when performing Lead role, and includes only statutory benefits. All positions and roles are union-eligible.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline