Company description

Spoonfuls keeps good food from going to waste. Through food recovery and distribution, education, and advocacy, we work to address the health, environmental, and economic impact that wasted food has on people and the planet. To learn more about our work, visit spoonfuls.org.

Job description

Collectively, the Food Recovery Program Team will facilitate and enable the safe recovery and retribution of millions of pounds of fresh, perishable food. The Senior Manager, Fleet Operations and People is responsible for managing Food Recovery Staff (FRS), maintaining a fleet of vehicles, coordinating continuous learning, professional development and improvement opportunities for front-line staff, and overseeing the logistics of the food recovery program. They work closely with all members of the Program team, ensuring Food Recovery and Distributions meets the logistical needs of Spoonfuls’ partners. These responsibilities are divided regionally among staff.

Duties and Responsibilities:

Food Recovery: Daily Logistics

Plan and communicate daily routes and manage the daily route and vehicle assignment for food recovery staff in the assigned region. Assist staff in finding coverage when necessary and, if needed, complete unstaffed routes and shifts
Manage the navigation system and daily routes planning for assigned region, ensuring Front Line Staff have the information they need to complete assigned routes and stops; coordinate with other members of the program team to ensure the information in our logistics software is up to date.
Develop contingency plans and problem solves issues that may arise during assigned routes and communicate with all impacted parties; Respond in a timely manner to issues and concerns related to scheduling and logistics from the food recovery staff
Take the responsibility for maintaining and making any necessary changes or updates to the routine schedule and navigation system data in assigned region – whether permanent or short-term changes – keeping Front Line Staff up to date, and ensuring partner needs are met by collaborating with other members of the program team
Regularly audit routes and schedules to ensure they are running as efficiently as possible; seek feedback from front-line coordinators during route reviews to routinely assess routes and efficiency.
Fleet Management

Maintain an active and updated fleet maintenance schedule in the assigned region, recording completed and upcoming maintenance; use this to inform capital purchasing/replacement strategy; insurance needs; and staying on top of compliance requirements for the state, such as inspection and registration updates.
Ensure all transportation-related compliance and safety measures are met; including, but not limited to, daily and annual inspections of vehicles; biennial updates to the FMCSA (Federal Motor Carrier Safety Administration); preparing Front Line Staff and vehicles for on-the-road DOT Compliance checks; maintaining Encompass driver and fleet profiles
Respond to Front Line Staff questions and concerns regarding fleet and ensure concerns are documented and addressed in a timely manner; ensure Front Line Staff maintains appropriate daily vehicle inspection records and respond to all issues in a timely manner
Ensure all vehicles in assigned region(s) are inspected regularly and also that all vehicles are maintained through a rigorous schedule of preventive maintenance. Ensure reporting Front Line Staff have the necessary information to support inspection and maintenance schedules and ensure proper documentation and electronic records of all vehicle maintenance are properly filed?
Regularly audit and maintain procedures related to fleet incidents and accidents on the road; work with Administration team to report incidents to insurance and properly report and manage claims; both accident claims for the truck and claims relating to employee injuries (Worker’s Compensation)

Professional Development & Continuing Education

Design and implement a structured professional development plan for Food Recovery Staff beyond the onboarding period, including opportunities for deeper skill-building and development, renewal of current or acquiring additional certifications, and other training related to the food recovery space
Regularly evaluate and update training materials and policies to reflect current best practices, regulatory updates, and organizational priorities.
Facilitate or coordinate the facilitation of regular learning sessions or workshops in team meetings focused on key topics including, but not limited to food safety, food recovery and distribution, environmental impact of work, and nonprofit operations.
Coordinate with external experts and internal stakeholders to offer ongoing education opportunities, such as guest speakers, online training modules, and cross departmental learning opportunities.
Solicit and incorporate feedback from Food Recovery Staff to improve training effectiveness and ensure that education initiatives meet evolving operations and professional needs.
Staff Management

Support direct reports’ daily responsibilities, including inventory tracking, administrative responsibilities, partner relations, and vehicle responsibilities
Work closely with the Director, Food Recovery Program to recruit, interview, hire, train, and retain FRS
Attends all meetings including 1:1 meetings, monthly team meetings; and monthly route reviews with FRCs and with Food Acquisition and Beneficiary Managers to improve operational outcomes and addresses any questions or areas of concern
Maintain DOT-compliant Driver Qualification files at all times
Conducts bi-annual performance assessments for direct reports

Compensation

this position is: salaried, $50,000 - $75,000

Application instructions

Deadline

no deadline