Company description

We are a family-owned farm and vineyard in Frederick County, Maryland.

We love the land, and strive to maintain the natural beauty of it in harmony with the surrounding countryside. The farm is 127 acres, and includes a 10-acre vineyard, a duck program, and 60 acres of cropland managed by a neighboring farmer. We use sustainable practices, as far as possible, in all our farming practices.

The vineyard was planted in 2015, after thorough assessment and preparation of the ground. It was found to be well suited for growing grapes based on elevation and soil characteristics in particular soil type and drainage patterns. We selected grape varieties that we enjoy and do well in the Eastern United States, and pair well with food produced in the region.

We are surrounded by farms which too strive to maintain the beauty of the area in a sustainable way, and are fun to visit. Our neighbors have farm stores, creameries, breweries, wineries, and coffee shops in the setting of beautiful countryside, with areas to walk or bicycle ride.

Job description

Libertas Estates is a vibrant winery in the heart of Frederick County wine country, on the Piedmont Plateau. Established in 2014 we are a boutique, family-owned winery.

We are seeking an experienced Tasting Room Manager, initially for 20 hours a week. The Tasting Room Manager will be responsible for making sure our guests receive a 5-star experience every time they visit. The ideal candidate will assume responsibility for and oversee day-to-day floor operations in the Tasting Room, as well as execute the Wine Club and e-commerce strategy and sales. The position requires an outgoing, well organized, self-motivated and disciplined individual who is focused on the customer’s experience.

Job Description Details

· Acquire and maintain a thorough knowledge of our winery and our wines

· Oversee the day-to-day operations of the tasting room which includes tastings, visitor relations, and staff performance

· Develop relationships with retail outlets, including liquor stores and restaurants, in order to sell our wines

· Effectively suggest and sell wine & club memberships to customers

· Create and execute engaging, educational, and memorable positive experiences for guests

o Greet all visitors to the winery and pour wines for tasting

o Educate customers about wine, the history of our winery and vineyards

o Positively execute winery and guest events

May be assigned other tasks or be asked to participate in other activities both on-site and off-site as needed, and additional duties related to wine and/or customer service

Qualifications

· Minimum two years’ experience in a management role within a winery

· Extensive wine knowledge — WSET or Sommelier qualifications preferred

· Proficient and or familiar with POS systems (WineDirect)

· Knowledge of tasting rooms and grape-growing regions

· Professional appearance and demeanor

· Warm and friendly, outgoing and trustworthy

· Able to work a flexible schedule (weekends, holidays and evenings)

· General math skills, be able to calculate figures and amounts such as discounts, interest, commissions and percentages

· Excellent verbal communication, customer service, ability to resolve conflict, teamwork, persistence, selling to customer needs, thoughtfulness, professionalism, client relationship building

· Ability to understand and follow written and verbal instructions

· Open to working on-site special events after hours if needed

· Open to working other special events off-property when needed

· Ability to create and maintain customer relationships and sell wines to retail outlets.

Physical Requirements

· Must be at least 21 years of age

· Be able to coordinate multiple tasks simultaneously

· Able to lift up to 40 pounds

· Must be able to stand, walk, lift and bend for up to 8 hours per day

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline