Company description

About Three Decker Diner
Three Decker Diner is a no-frills, neighborhood staple in the heart of Greenpoint, Brooklyn. We’re the kind of place where breakfast is served all day, the coffee is strong, and the regulars have been coming in for decades. But we’re not just resting on nostalgia — we’re actively building something better.

We blend old-school diner charm with a forward-thinking approach to operations, hospitality, and team culture. We’re passionate about good food, honest service, and creating a space where both guests and staff feel taken care of. Our mission is simple: deliver consistent quality with zero ego, and make people feel welcome — every single day.

Job description

Key Responsibilities:

Set and enforce clear expectations for service, cleanliness, and professionalism
Hire, train, coach, and retain high-performing team members — and let go of those who don’t meet standards
Manage daily operations including opening/closing procedures, scheduling, payroll, end-of-day reporting, and inventory
Oversee all front-of-house performance: check delivery, attentiveness, and guest satisfaction
Address team performance issues swiftly and constructively
Ensure cash handling is secure and accurate — drawer discrepancies must be eliminated
Lead weekly staff meetings, service trainings, and performance check-ins
Maintain and improve Square POS organization (menus, modifiers, pricing)
Monitor and control labor costs and employee meals
Collaborate with bartenders to improve product knowledge, sales focus, and professionalism behind the bar
Drive bar sales through promotions, event planning, and community engagement
Develop and execute systems that support accountability and boost morale (e.g., sales incentives, contests, shift goals)
Represent the diner with pride and professionalism to both staff and guests

Compensation

this position is: salaried, $75,000 - $100,000

Application instructions

Deadline

July 25, 2025