Company description

21 Acres is a climate education nonprofit and a center for regenerative agriculture education and collective action. We offer a range of food and farm-based programs, workshops, events, and tours within the farm, market, and LEED platinum certified building.

Founded in 2006, 21 Acres is a program of the HumanLinks Foundation. Our purpose is to promote the benefits of local food systems within the context of climate challenges. We explore the relationship between our natural and built environments, and the transition from an unsustainable, fossil fuel-based lifestyle to sustainable and regenerative ways of living.

We innovate to solve current problems by infusing traditional concepts with new knowledge, and we value a whole systems approach to food production, small-scale food economies, environmental preservation, and climate resilience. People come to 21 Acres to unite around ideas and practices that will lead to a better future locally, regionally, and globally.

Job description

The Market Manager position is responsible for managing all aspects of the Farm Market. This includes staffing, inventory management, product expansion, budgeting and special events. An important part of the work includes communicating with the public and delivering outstanding customer service. This full-time position runs from Tuesday through Saturday and involves a fluid, sometimes hectic environment, keeping stride alongside other leaders in the field of sustainability.

The role of the Farm Market Manager is to create and maintain an inspiring and educational environment for customers who want to learn more about local farmers and artisan producers; helping more people embrace the idea of supporting regenerative farmers will help positively address climate change. Sharing your ideas, laughter, and enthusiasm is strongly encouraged, as the Market Manager sets the positive tone for the team and creates a joyful place to be.

To read the full job description and application instruction, click here.

Essential Duties and Responsibilities:

• Act in accordance with the 21 Acres mission statement; promote and adhere to organization values which are rooted in agroecology and climate resilience.
• Work with the 21 Acres education team and other advisors to develop and deliver education for Farm Market customers, volunteers, and visitors.
• Foster engagement and learning opportunities such as Patio Market Event programming, seasonal recipe production and tasting opportunities.
• Consistently create a passionate, welcoming and educational environment for customers. Be knowledgeable and able to communicate about local and seasonal farming practices and produce availability as well as provide tips on cooking and preparing produce sold in the Farm Market.
• Take advantage of resources to learn about produce varieties and gather information about products to glean an understanding of how they can be used in cooking. Stay on top of culinary tends.
• Plan and execute compelling seasonal product displays keeping the Farm Market looking fresh and interesting. This includes creating educational signage about products that inspires customers to learn more.
• Research, write and publish the Fresh Sheet newsletter and occasional social media posts, effectively communicating climate, community, and local food priorities, as well as new Farm Market arrivals.
• Make sure all customer experiences are in line with our mission standards and ideals. Identify and resolve any operational issues affecting customer experiences.
• As needed, provide tours, serve as a resource, and effectively communicate the role of local food in climate resilience.
• Develop and manage projects which include marketing programs, display plans and promotional events.
• Source new products that meet the Farm Market’s sourcing criteria.
• Develop and maintain strong vendor relationships and prioritize building knowledge about farms that we source from.
• Collaborate with the 21 Acres Farm Manager on produce supply to the Farm Market and on projects to ensure efficient and smooth operations.
• Maintain relationships with food banks and develop an equitable food access process.
• Collaborate with the rest of the 21 Acres staff to raise brand awareness for the Farm Market and for local farm initiatives.
• Investigate marketing opportunities and implement strategies to grow sales volumes.
• Regularly perform sales assessments and projections. Manage and maintain financial reports and interdepartmental sales reporting.
• Establish and manage budget in keeping with sales goals.
• Hire, train, direct, and manage Farm Market staff and volunteers.
• Demonstrate leadership excellence: Set and communicate clear goals, expectations and responsibilities with the Farm Market staff.
• Manage the Farm Market team adeptly, including communicating clearly and following up with the staff so they are fully informed at all times.
• Proactively communicate with all staff at 21 Acres about what’s happening in the Farm Market. Be open to ideas and collaboration with the entire team.
• Appropriately prioritize tasks in keeping with the goals set together with the supervising co-director.
• Ensure smooth daily Farm Market operations. Demonstrate continuous effort and use of independent judgment to improve operations, streamline work processes, etc.
• Take initiative on projects and exhibit commitment to overall goals set by management.
• Maintain a neat, sanitary, and orderly work environment.
• Follow all King County and Washington State Department of Agriculture regulations at all times. Be immediately responsive to any requests from either entity. Maintain an open and collegial working relationship with both entities.
• Occasionally assist with special events outside of regularly scheduled work hours.

Position Requirements:

• Prior retail or retail management experience.
• Ability to read, write, and communicate in English.
• Strong and effective interpersonal skills.
• Superb attention to detail, strong organization skills, and ability to prioritize tasks appropriately.
• Ability to understand and follow instructions accurately and efficiently.
• Must be proficient with technology including iPad, Square POS, Word, Microsoft 365, Excel, SharePoint, and social media.
• Ability to properly maintain paper and electronic filing systems.
• Knowledge and enthusiasm about work related to food and climate action.
• Ability to work in hectic and chaotic work environment and be innovative.
• Must be flexible, and adaptable.
• Strong typing skills.
• Must obtain and maintain an active Washington Food Handlers’ Permit.

Compensation

this position is: hourly, varies DOE, $33.00 - $36.00

Application instructions

Deadline

no deadline