Company description

We make herbal dietary supplements that support both human health and the health of the planet. Naturopath-owned and -led, we partner with ethical wildcrafters and beyond-organic growers to produce potent, clinically effective extracts—most made from fresh plants—that help heal the land as well as the body.

Unlike many companies that rely on imported herbs, we’re committed to a resilient, domestic herbal supply chain: over 80% of the herbs we use are grown or wildcrafted in the United States. This commitment supports regenerative agriculture, ecological stewardship, and the vitality of herbal medicine in clinical practice.

We produce 100% of our own extracts in-house and offer a collection of more than 250 plant extracts for healthcare practitioners nationwide.

Job description

Quality Assurance Technician & Operations Floater
Location: Kingston, WA
Schedule: Tuesday–Friday, 9:00 AM – 5:30 PM
Employment: Regular, Part-Time (24–32 hours/week)
Compensation: $23-$26/hr

Who We Are
Heron Botanicals is a naturopath-owned and led company with over 40 years of experience crafting fresh plant extracts for healthcare practitioners. Located in Kingston, Washington, we’re a close-knit team producing herbal supplements that support both human and ecological health. Nearly all of our extracts are made in-house from herbs that are fresh, domestically sourced, and grown with care by ethical wildcrafters and beyond-organic farms. We work in a highly regulated industry, but our roots are in plant medicine and purpose.

What We’re Looking For
We’re hiring a Quality Assurance Technician & Operations Floater—a hands-on, systems-loving human who’s excited to keep things organized, ensure quality standards, and jump into whatever the day requires. This is a hybrid role that combines quality control, light lab work (no experience required—we’ll train you), and cross-training in herbal production and order fulfillment. You’ll be part of a small team that makes a big impact—supporting patient care, ecological stewardship, and a growing domestic herbal supply chain.

Key Responsibilities

Perform basic lab testing on finished products (training provided)
Review batch records and product documentation for accuracy
Approve and release botanical raw materials, solvents, and finished goods
Coordinate third-party lab testing
Assist with SOP development and documentation across departments
Support herbal production and fulfillment as needed

You Might Be a Fit If

You love keeping things organized and catching small issues before they become big ones
You’re detail-oriented, steady under pressure, and a natural team player
You enjoy both routine tasks and new challenges
You want your work to reflect your values—especially around health, sustainability, and craftsmanship
You care deeply about plants and the people who use them

Required Qualifications
High school diploma or equivalent
Basic Excel skills
Comfort with following detailed procedures
Curiosity about herbal medicine and a willingness to learn

Bonus Points For
Bachelor’s degree or equivalent experience
Formal or informal training in herbalism, natural products, or laboratory work+

Our Culture + Values

Quality: We do things the right way, not the easy way.
Sustainability: Our work supports regenerative practices and domestic herb growers.
Community: We collaborate, support one another, and find meaning in our work.
Passion: We love plants. We love good work. We want to share both with the world.

Perks & Benefits
Three-day weekends (Saturday–Monday off)
Paid time off, sick leave, and paid holidays
Medical, dental, and vision insurance
PPO or HDHP options with HSA
401(k) with company match
Employee discount on all Heron products
In-house training in herbal medicine, quality systems, and sustainable production

Heron Botanicals is an equal opportunity employer.
We are committed to building an inclusive workplace that reflects the diversity of our community and the herbal world. Everyone is welcome here.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline