Company description

What if you could reshape how restaurants operate, compete, and grow in a digital-first world?

At Figure 8, we’re a tight-knit team of restaurant and hospitality experts who believe in collaboration, curiosity, and making a real impact. Restaurants aren’t just our clients, they’re the heart of what we do and what we love most. We partner with multi-unit and mid-market brands to optimize their digital ecosystems, ensuring they stay ahead in an industry that’s constantly evolving.

We’re looking for a part time position to support one of our key outreach initiatives. This would be an opportunity to jump in and contribute meaningfully at Figure 8. We’re looking for someone who is outgoing, confident on the phone (sometimes for several hours a day), and skilled at guiding Operators through our process. The goal is to keep momentum up during our outreach efforts, while helping the team stay on schedule.

A typical individual in this role at Figure 8 has familiarity with the food & beverage industry, or has educational or professional experience with directed project work.

Job description

What You’ll Do

• Represent Figure 8 and our agency partner as the first point-of-contact with external Operators; initiate outreach—both via outbound calls and email—to targeted clients to promote the initiative.
• Answer inquiries, address concerns, and handle objections with clarity and professionalism.
• Coordinate and schedule communications between stakeholder partners.
• Maintain accurate records of calls, emails, customer responses, and appointment bookings in CRM.
• Provide call support and ensure relevant documentation is completed
• Provide campaign feedback and insights to refine targeting, messaging, and execution.
• Report regularly on progress, outcomes, and project performance metrics.
• Coordinate with Figure 8 Team to support project needs and project delivery
• Complete assigned project tasks according to Fig. 8 standards and deadlines

What You Bring

• Experience, or interest in, outbound sales or campaign-based outreach roles.
• Strong verbal and written communication skills; ability to engage and persuade via phone and email.
• Experience with Hubspot, Google Sheets, and Slack preferred.
• Experience with completing directed tasks on a project.
• Outgoing personality with strong interpersonal skills.
• Confident and comfortable speaking on the phone for extended periods (up to several hours per day).
• Skilled at guiding stakeholders through processes with clarity and professionalism.
• Able to maintain momentum during outreach efforts to drive results.
• Highly organized, with the ability to navigate systems while helping the team stay on schedule and meet deadlines.

Your Background

• 3+ years experience from any combination of the following:
  College degree
• Professional experience in a consulting environment
• Professional experience in the food & beverage industry

BENEFITS:

Figure 8 provides part-time employees a Paid Time Off (PTO) at the rate of 1 hour of PTO accrued for every 15 hours worked, 15 paid holidays, 401(k) plan, hybrid work flexibility, weekly stipends for connectivity/travel/dining

LOCATION:

Hybrid: 1 day per week at our New York City office based out of NeueHouse Madison Square

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

no deadline