Company description

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate three vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach and a fourth in the Inner Sunset on 9th Ave! As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us!

Job description

About the Job
As Floor Supervisor, you will support the Store Manager and Assistant Store Manager in maintaining smooth and efficient floor operations. Your job will consist of having your hand in all aspects of store operations, from stocking produce and grocery shelves to barista/deli support, to cheese production, to cashiering, to team leadership. We encourage a team mentality at Luke’s and as such, all staff often assist each other based on the demands of the day. Having a positive attitude, a team mentality and an eagerness to learn is a must.

Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Store Leadership

Work closely with the Store Manager and Assistant Store Manager to lead the store team as a strong, cohesive leadership group
Respond to challenging situations positively and professionally, always with a solution-oriented mindset
Demonstrate consistent work attendance
Communicate and collaborate with co-workers, supervisors, subordinates, and/or outside contacts in a timely and appropriate manner
Complete goals on time, meeting established deadlines
Floor Supervision
Maintain regular presence on the floor to ensure all store departments are supported when needed, including:
Oversee excellent customer service
Distribute work evenly among all staff
Train staff in coordination with Shift Leadership and under the direction of Store Manager and Assistant Store Manager
Maintaining a positive environment for all staff, ensuring all staff are always treated fairly
Oversee accurate tracking and reporting of waste
Perform EOD cash count as needed
Participate in mandatory quarterly store-wide inventory counts
Maintenance
Facilitate communication from floor teams to Store Leadership about any supplies and equipment needs, as well as any necessary repairs or other maintenance work
Keeping a clean and consolidated walk-in and pantry
Ensure everything is labeled correctly for customers as well as to stay within health code regulations
Ensure food safety standards are being met at all times
Audit cleaning service to ensure scope is being covered
Manage deep clean schedules for staff
Competencies
Creative thinker
Eagerness to learn
High standard of cleanliness
Excellent customer service
Excellent communication skills
Friendly, team-player
Good work ethic
Supervisory responsibilities

Manage and oversee the professional development of Cashiers and Cashier Shift Leads
Work with Assistant Store Manager and Store Manager to supervise and oversee the professional development of all floor staff
Work environment
Office and sales floor of retail grocery stores
Physical demands
Must be able to lift 50 lbs
Must be able to spend 6-8 hours per day on your feet
Stooping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions, repetitive food prep motions.
Stocking of shelves and merchandising displays, sometimes from a ladder
Handling of refrigerated product in a cold environment for extended periods of time
Required education and experience

At least 1 year of supervisory experience

Preferred education and experience

Experience with retail, preferably grocery
Experience with food preparation, service, and safety

Additional Eligibility Requirements

Must be 18 years or older
Proficiency in English

Other duties
We know it's impossible to convey every task for a particular job. Our hope is that as your role evolves over time we can adjust your job description accordingly.

COVID-19 CONSIDERATIONS
Luke’s Local requires all new hires to be vaccinated against COVID-19 as a condition of employment. All new hires will be required to be vaccinated [1st dose] prior to their first day of scheduled work OR must request an accommodation under medical or religious exemptions.

FLSA Classification
Non Exempt-Hourly

Pay Range
$25-28/hour

BENEFITS
Medical insurance, with employer contribution of up to 100%
Dental insurance, with 70% employer contribution
Vision insurance, with 50% employer contribution
Paid sick leave
Paid vacation - up to 2 weeks per year
Paid volunteer days
Pre-tax 401k savings account
Storewide employee discount of 20%
Daily staff meal

Pre-tax commuter benefits savings account
Regular review & raise cycles

Professional development and mentorship program
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation

this position is: hourly, $20/hr +

Application instructions

Deadline

September 30, 2025