Company description

Campbell & Co. started out over twelve years ago as Campbell Cheese & Grocery, a family-run neighborhood specialty store in Williamsburg, Brooklyn. At the end of 2024 we opened our second location in Greenpoint, Brooklyn, across from McGolrick Park. We pride ourselves on having a thoughtful, respectful team and do our best to maintain a supportive, low-stress work environment. We are committed to supporting diversity, inclusivity, and equal opportunity on our team.

At Campbell & Co, we believe in the power of good food and in sharing it with others. Our focus is on locally-sourced and well-made goods—items that celebrate our community of NYC producers and upstate NY farmers. We love to share the stories of our makers, from the rooftop farmers growing heirloom tomatoes that overlook the Manhattan skyline to the cheesemakers aging provolone below the streets of Brooklyn. Our cheese case features a large variety of carefully-curated domestic and imported cheeses. Our beer and cider selection is just as large and unique – we love sour beers and we hope you do too! The Campbell & Co. kitchen and catering program utilizes the best ingredients from the season to create sandwiches, salads, breakfast biscuits, cheese boards, desserts, and more. Over the years we’ve worked hard to earn a devoted following and are known as much for our warm and friendly customer service as our products (our breakfast biscuits are legendary!).

Job description

Campbell & Co, a beloved neighborhood grocery and café with locations in Williamsburg and Greenpoint, Brooklyn, is looking for a Floor Supervisor to join our team!

We’re a small but mighty operation that prides itself on excellent service, great coffee, and a warm community vibe. If you're a natural leader with a knack for multitasking, problem-solving, and creating a welcoming space for both customers and staff — we want to hear from you!

You’ll collaborate closely with the Director of Operations to support and oversee all front-of-house activities, helping to create an efficient, welcoming, and positive environment for both customers and team members.

As Floor Supervisor, you’ll play a key leadership role in the day-to-day operations of our café and grocery. You’ll be responsible for supporting the team, maintaining a smooth workflow, and delivering an exceptional experience to every customer who walks through our doors.

Qualifications:
-1+ year of experience managing or leading a team in a retail, café, or hospitality setting
-Strong barista and customer service skills — you lead by example!
-Comfortable with point-of-sale systems (especially Square) and online delivery platforms
-Confident managing a busy floor, handling issues as they arise, and keeping things moving
-A proactive, solution-oriented attitude — you don’t wait for someone else to fix it!
-Ability to multitask, delegate, and support your team effectively under pressure
-Weekend availability is a must
-Experience in small business or fast-paced, customer-facing environments is a big plus

Key Responsibilities:
-Prepare high-quality coffee and other beverages
-Maintain clean and fully stocked displays and stations
-Provide excellent customer service and resolve issues proactively
-Guide the team to complete tasks and complete all daily checklists.
-Train new team members and uphold quality standards
-Support the Director of Operations in managing daily workflows and staff on the floor

Compensation

this position is: hourly, varies DOE, $18.00 - $22.00

Application instructions

Deadline

no deadline